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About the Role
The Community Fundraising Manager will play a significant role in planning, developing, and delivering an ambitious community fundraising programme across three charity brands. This role provides strategic and operational leadership to the Community Fundraising Team, ensuring income and engagement objectives are met while building a high-performing team. The successful candidate will be an experienced people leader with expertise in community fundraising and strategic thinking for growth.
Responsibilities
- Agree and meet ambitious income and acquisition targets and maintain costs within budget.
- Design and deliver an ambitious growth strategy based on insight and feedback, tailored to the hospital partners.
- Lead the Community Fundraising team to implement new fundraising opportunities, taking a test and learn approach.
- Keep abreast of income and data trends across the sector to help inform future activities and community fundraising programmes.
- Develop and performance manage a high performing team of fundraising professionals.
- Upskill the team in and embed the use of data and insight to inform decision making.
- Lead on the delivery of an audience and insight led acquisition programme, to maximise support and overall net return.
- Develop, support the delivery of and evaluate a strategic supporter journey and stewardship journey across the Community Fundraising programme focused on generating net return and supporter retention.
- Foster effective and productive relationships with key stakeholders including colleagues from across the charities, the Guy’s and St Thomas’ Trust, and third-party suppliers.
- Work closely with Senior Managers and Managers within the department to ensure all opportunities for collaboration are maximised.
- Undertake other duties as decided in conjunction with the Head of Community & Events.
- Reasonably expected to take on wider tasks that are commensurate with the level of your role.
Requirements
- Ability to work at a strategic level, developing and overseeing the delivery and performance against those plans.
- Ability to plan, prioritise and balance a busy and varied workload.
- Computer literature, i.e. Word, Outlook, Excel.
- Excellent verbal and written skills.
- Excellent interpersonal skills and negotiation skills with the ability to motivate and influence people.
- Ability to work as part of a team and also to use own initiative.
- Willingness to work hard and attend, where necessary, commitments outside normal office hours.
- A proven track record of excellent management of a community fundraising programme to meet ambitious income and acquisition targets.
- Experience of delivering data and insight led acquisition and stewardship programmes to drive acquisition and net income.
- Experience of managing multiple projects with complex budgets, multiple stakeholders and stretching KPIs.
- Line management and team development experience.
- Experience with managing suppliers to deliver bespoke events.
- Knowledge of a Fundraising Database (e.g. Raiser’s Edge or Salesforce).
- Understanding of NHS Charities or healthcare fundraising.
Skills
- Strategic planning
- Workload prioritization
- Microsoft Office Suite (Word, Outlook, Excel)
- Verbal communication
- Written communication
- Interpersonal skills
- Negotiation skills
- Motivation
- Influence
- Teamwork
- Initiative
- Community fundraising management
- Data and insight led acquisition and stewardship
- Project management
- Budget management
- Stakeholder management
- KPI management
- Line management
- Team development
- Supplier management
- Fundraising database proficiency (Raiser’s Edge or Salesforce)
- NHS Charities or healthcare fundraising knowledge
Location
- London, Hybrid
Work Type
- Permanent
- Hybrid
Experience Level
- Experienced people leader
- Proven track record of excellent management
Salary/Compensations
- £45,000 / year
Benefits
- Contributory pension
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay without length of service requirements
- Optional free yearly health check-ups
- Support for healthy eating via fruit bowls and onsite lunch facilities
- Agile working
- Flexible hours
- Supportive IT kit
- Shower facilities
- Bike lock area
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
About the Company
- Together, these charities support Guy’s and St Thomas’ NHS Foundation Trust, one of the UK’s largest and busiest NHS Foundation Trusts.