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About the Role

As an Enterprise Account Director with Diligent, you'll drive revenue growth, deepen customer engagement, and shape how businesses utilize our solutions. This high-impact role involves introducing new clients, managing a pipeline, delivering forecasts, and closing deals. You will act as a trusted advisor, leading account planning and orchestrating internal collaboration to elevate customer success and revenue growth. We seek a commercially sound sales professional with a proven track record of exceeding targets, who thrives in fast-paced, high-growth environments and embodies a customer-first ethos.

Responsibilities

Build deep knowledge and expertise in Diligent’s products, solutions, strategy, and business priorities.
Prospect new business within the FSBI territory for complex accounts with long sales cycles.
Adopt a solutions selling approach, understanding customer needs and developing solutions through the Diligent One Platform.
Build deep relationships with prospects by being customer-focused and honouring commitments.
Connect customers to internal commercial stakeholders to foster product growth.
Develop and execute account plans to meet revenue targets, quota, and customer business needs.
Collaborate with key stakeholders to drive integrated joint account wins for mutual business growth.
Lead the coordination of Sales stakeholders to prioritize actions for assigned accounts.
Develop specialized business plans for prospective customers that drive business outcomes for new business and upsells.
Create and lead feedback loop processes with product management and product marketing to relay customer pain points.
Manage the end-to-end sales cycle from opportunity to deal close using MEDDPICC.
Utilize sales tools to prospect new leads, schedule meetings, increase win rates, and generate bookings.
Maintain SFDC records, forecast, and report on projected bookings and deals closed.
Demonstrate a deep understanding of the competitor landscape, customers' business strategy, and industry trends.

Requirements

7+ years of success in new business acquisition and exceeding revenue targets, ideally within highly regulated industries, BFSI, SaaS, or GRC space.
Ability to build trust and influence senior leaders and stakeholders at all organizational levels.
Passion for continuous learning and a sharp understanding of internal products and external industry trends.
Exceptional presentation, negotiation, and interpersonal skills.
Ability to align technology solutions with business objectives to deliver measurable value.
Self-motivation, resilience, and a results-driven approach to thrive in a dynamic, fast-paced environment.

Skills

Solutions Selling
Account Planning
Sales Forecasting
MEDDPICC
SFDC
Presentation Skills
Negotiation Skills
Interpersonal Skills

Location

New York City
Washington D.C.
London
Galway
Budapest
Vancouver
Bengaluru
Munich
Singapore
Sydney

Work Type

Hybrid

Experience Level

7+ years

Benefits

Flexible work environment
Global days of service
Comprehensive health benefits
Meeting free days
Generous time off policy
Wellness programs

About the Company

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance.
The Diligent One Platform provides practitioners, the C-Suite, and the board a consolidated view of their entire GRC practice for effective risk management, resilience building, and faster decision-making.
Diligent is building the future with people who think boldly and move fast, designing systems that leverage large language models and reimagining workflows with AI.
Curiosity is in Diligent's DNA; they seek individuals willing to ask big questions and experiment fearlessly, embracing change as an opportunity.
Diligent is an agent of positive change, joining a global community on a mission to make an impact.
Diligent created the modern governance movement, empowering leaders with technology, insights, and connections to drive greater impact and accountability.
Employees are passionate, smart, and creative people who want to help build the software company of the future and make the world a more sustainable, equitable, and better place.

Equal Opportunity

Diligent is proud to be an equal opportunity employer.
We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.
Visa sponsorship may be available for select positions based on business needs and specific role requirements.