Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
Tailor your resume to this Senior Account Manager role.
Rezi rewrites your resume against Real Chemistry's job description. Free.
Tailor your resume to this Senior Account Manager role.
Rezi rewrites your resume against Real Chemistry's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Senior Account Manager posting at Real Chemistry — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Senior Account Manager posting at Real Chemistry — free, in seconds.
About the Role
Real Chemistry is seeking a Senior Account Manager to serve as the primary day-to-day client contact, manage relationships, and oversee the delivery of multiple projects. This role involves strategic planning, financial management, and leadership, with a focus on coaching junior team members and ensuring effective project execution.
Responsibilities
- Act as day-to-day client contact, providing regular status updates and anticipating client needs.
- Respond to client queries and share recommendations after discussion with the account lead.
- Manage client expectations regarding timelines and project scope.
- Take client briefs and communicate them clearly to team members, implementing realistic project plans.
- Formulate objectives and strategies for new client work with support from the account lead.
- Lead large projects with minimal support, taking accountability from start to finish.
- Provide counsel to the client throughout the project, challenging when necessary.
- Manage challenging client conversations.
- Support the account lead in addressing programme and team challenges.
- Formulate solutions to client challenges, including last-minute requests.
- Maintain a clear understanding of the overall program, client objectives, strategy, and environment.
- Ensure program momentum and client contact continuity during the account lead's absence.
- Identify opportunities for organic growth within existing accounts.
- Sell new ideas to clients with support from the account lead.
- Play a management role in the new business process, assisting with credentials and pitch presentations.
- Coordinate and manage team members and external suppliers during new business pitches.
- Develop leadership style, instilling professional values and good working habits.
- Inspire, motivate, and empower the team daily, leading by example.
- Provide coaching and mentoring to junior team members and manage their performance.
- Support interviewing for new account executives and senior account executives.
- Line manage at least one account team member, providing day-to-day support and career development guidance.
- Develop complex budgets for integrated client programs and track resource use against budget.
- Coach others to develop accurate client budgets, referencing past projects and gathering cost quotes.
- Support the account lead with financial management, including invoicing, forecasting, and resourcing.
- Attend month-end finance meetings.
- Complete timesheets and expense claims accurately and on time.
- Review timesheets across the majority of projects.
- Participate in internal initiatives that contribute to agency culture or team development.
- Stay informed about award-winning work and insights from other industries, sharing appropriately.
Requirements
- Relevant degree in a scientific subject.
- Excellent business communication skills, including informal/formal presentation and writing skills.
- Skilled in data communication.
- Experience with Microsoft Office tools (PowerPoint, Word, and Excel).
- Ability to edit junior staff writing and presentation material.
- Must have Medical Education experience; integrated experience preferred.
- Ability to develop final documents and presentations.
- Ability to develop solutions to client needs and problems.
- Strong work ethic and a track record of high-quality deliverables on schedule and on budget.
- Experience coaching and mentoring junior team members.
- High energy, able to effectively operate in a fast-paced, growing and evolving environment.
- Adaptable, resilient, and able to adjust scope, responsibilities, and focus as the company grows.
- Proactive, driven, and resourceful with strong prioritization skills.
- Highly organized self-starter, able to work independently and under tight deadlines.
Skills
- Client relationship management
- Project delivery
- Strategic planning
- Financial management
- Leadership
- Coaching
- Mentoring
- Business development
- Presentation skills
- Writing skills
- Data communication
- Microsoft Office Suite (PowerPoint, Word, Excel)
- Budget development
- Forecasting
- Resourcing
- Team management
Location
- Remote
- Hybrid
- Office-based (depending on role and location)
Work Type
- Hybrid
- Remote
- Office-based
Experience Level
- Senior
Education Level
- Relevant degree in a scientific subject
Benefits
- Free snacks
- Generous holiday and paid time off
- Private medical, dental, and vision plans
- Support for future savings
- Mental wellness coaching and support
- Access to over 13,000 online classes with LinkedIn Learning
About the Company
- Real Chemistry is a global agency providing a full suite of services across healthcare communications and marketing.
- The company blends deep scientific expertise, human-centered creativity, and AI-driven insights to transform healthcare.
- Real Chemistry is Great Place to Work® certified.
Equal Opportunity
- Real Chemistry is an Equal Opportunity employer.
- Encourages applications without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws.
- Provides accommodations throughout the interview process upon request.