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About the Role
As a Payroll Officer, you’ll play a key role in delivering a smooth and reliable payroll service. Whether it’s solving issues, checking the details or helping shape our new in-house system, your work will have a direct impact on colleagues across the Council.
Responsibilities
- Handle payroll for a wide and varied workforce.
- Serve as the first point of contact for pay-related queries.
- Support employees, managers, and external partners with pay inquiries.
- Respond to queries with clarity, empathy, and professionalism.
- Process day-to-day payroll transactions.
- Handle queries around pay and deductions.
- Run regular and ad-hoc payroll cycles.
- Manage overpayments, claims, and court orders.
- Ensure accuracy, up-to-date information, and regulatory compliance.
- Test and refine the new Oracle payroll system.
- Develop streamlined payroll processes for the future.
Requirements
- Good understanding of payroll systems and statutory processes, including PAYE, National Insurance, and pensions.
- Confident using Excel for data analysis and reporting.
- Great attention to detail.
- Strong communication skills.
- Ability to work well under pressure, especially when juggling deadlines and data.
- Experience working with pay calculations, payroll data, and handling queries is essential.
- Takes pride in getting things right.
- Shares values of putting communities first, respect, integrity, and working together.
Skills
- Payroll systems
- Statutory processes (PAYE, National Insurance, pensions)
- Excel for data analysis and reporting
- Data analysis
- Reporting
- Attention to detail
- Communication
- Working under pressure
- Juggling deadlines
- Handling data
- Pay calculations
- Payroll data management
- Query handling
Location
- Borough (3 days a week)
Work Type
- Hybrid
Experience Level
- Essential experience working with pay calculations, payroll data and handling queries
Salary/Compensations
- New hires will start at the minimum of the salary range.
- Employees receive annual salary increases until they reach the top of the pay scale.
- Employees will receive any agreed cost of living pay rises.
About the Company
- Kensington and Chelsea is home to diverse communities, thriving businesses and unique local places.
- Everything we do is focused on supporting our residents, strengthening our approach and creating a fairer borough.
- As a competent and caring Council, we take pride in our work every day, ensuring our services are delivered with care and competence.
- We listen to our residents, act with integrity and work together to build a borough that is greener, safer and fairer for all.
- RBKC is investing in our people, our communities and our future.
- This is an exciting time to join the payroll team as we shape new systems and ways of working.
- You’ll find support and opportunities to grow, a warm and collaborative team culture, and a real sense of purpose in the work you do.
Equal Opportunity
- We are committed to promoting equality and respecting diversity and welcome applications from all sections of the community.
- We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.