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About the Role
Provide personalized and responsive case coordination services to clients, conducting thorough assessments, creating and updating case plans, assisting with referrals, ensuring client safety through risk assessments and record keeping, and building strong relationships with clients and their families using strengths-based and culturally sensitive approaches.
Responsibilities
- Conduct thorough assessments to determine client eligibility
- Work with clients to create and regularly update their personalised case plans
- Assist clients with referrals to appropriate community supports and resources
- Ensure client safety by performing risk assessments, creating safety plans and accurate record keeping
- Build strong relationships with clients and their families, using strengths-based and culturally sensitive approaches
Requirements
- Tertiary qualifications in Human Services or related discipline (minimum Certificate IV requirement with relevant experience)
- Case coordination experience, including developing and implementing case plans that support clients' independent living and their ongoing eligibility for services
- Experience working in Mental Health and/or Domestic Violence sectors will be highly regarded
- Ability to perform comprehensive assessments in areas such as finances, health, housing, social needs, vocational skills, and education
- Experience managing clients with complex physical and mental health issues
- Working understanding of current casework practices for Culturally and linguistically diverse clients
- Multilingual communication skills would be highly regarded
- Successful candidates will be required to clear probity checks including National Criminal History Record Check and any relevant stated based checks
Skills
- Case coordination
- Developing and implementing case plans
- Client assessment
- Risk assessment
- Record keeping
- Relationship building
- Strengths-based approaches
- Culturally sensitive approaches
- Mental Health sector experience
- Domestic Violence sector experience
- Managing complex physical and mental health issues
- Casework practices for Culturally and linguistically diverse clients
- Multilingual communication
Location
- Parramatta
Work Type
- Permanent
- Full Time
- 38 hours per week
- Office/Home flexibility
Experience Level
- Minimum Certificate IV with relevant experience
Education Level
- Tertiary qualifications in Human Services or related discipline
- Certificate IV
Salary/Compensations
- Up to $18,550 per year, tax free (salary packaging benefits)
Benefits
- Fitness passport
- Discounted health insurance
- Travel club members
- Generous salary packaging benefits
About the Company
- Life Without Barriers provides compassionate, culturally safe, and trauma-informed support to asylum seekers and refugees living in the Australian community through its National Immigration Support Service (NISS). The organization aims to empower individuals and families to navigate complex systems and reach their goals.
Equal Opportunity
- We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.