Senior Solution Engineer - Nonprofits at Salesforce | Austin, TX, US | Rezi

Senior Solution Engineer - Nonprofits at Salesforce

Senior Solution Engineer - Nonprofits

Salesforce · Austin, TX, US

1 months ago

Senior Solution Engineer - Nonprofits

Salesforce · Austin, TX, US

a month ago
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About the Role

Salesforce is seeking candidates with intellectual curiosity and the ability to explain complex technology simply to join their enterprise dedicated to delivering CRM and platform solutions to the nonprofit market. This role is crucial for helping mission-driven organizations achieve more through technology.

Responsibilities

  • Discover and analyze customer goals, mapping them to the Salesforce solution portfolio
  • Earn the "technical win" through compelling demos and presentations
  • Respond to RFPs/RFIs/RFQs
  • Research and develop technical Points of View aligned with industry knowledge
  • Design innovative solutions on the Salesforce platform
  • Present customized, story-driven demos tied to business value using AI tooling
  • Build and maintain relationships with the sales team and account contacts
  • Feed customer requirements back to product and engineering teams
  • Participate in ongoing training and certifications

Requirements

  • B.S. in Computer Science, Software Engineering, MIS, or related field
  • 3+ years of professional work experience, preferably in the nonprofit sector or software industry
  • Experience working in a fast-paced, agile company environment
  • Previous sales experience preferred
  • Previous Salesforce Administrator experience preferred

Skills

  • Affinity for nonprofit and mission-driven organizations
  • Ability to lead discussions with organizational leaders and individual contributors alike
  • Comfort articulating technical value through discovery and demos
  • Strong team-based problem solving, leadership, presentation, and collaboration skills
  • Strong verbal, written, and interpersonal communication
  • Effective time management and prioritization in a dynamic sales environment
  • Technical expertise in CRM, AI, Analytics, BI, Digital Marketing, or Community Engagement
  • AI awareness and usage for improving business processes
  • Ability to create and deliver customer-facing software demos
  • Salesforce Administrator (201) and Nonprofit Cloud Consultant certifications

Location

  • Domestic

Work Type

  • Full-time

Experience Level

  • 3+ years of professional work experience

Education Level

  • B.S. in Computer Science, Software Engineering, MIS, or related field

Salary/Compensations

  • $113,330 - $151,550 annually
  • $124,670 - $166,810 per year

Benefits

  • Time off programs
  • Medical, dental, vision
  • Mental health support
  • Paid parental leave
  • Life and disability insurance
  • 401(k)
  • Employee stock purchasing program

About the Company

  • Salesforce is the #1 AI CRM, where humans with agents drive customer success together.
  • The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
  • Agentforce is the future of AI, and you are the future of Salesforce.

Equal Opportunity

  • Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.
  • Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit.
  • The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
  • Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.