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About the Role
This role provides first-level quick-response operational support for theatre systems and infrastructure as part of a team delivering technical support to production departments, venue hirers, and the wider organization. It focuses on supporting various theatre disciplines including staging, lighting, sound/AV, and recording/broadcast, while also independently delivering small-scale events.
Responsibilities
- Provide technical support to production departments, venue hirers, and the wider organization.
- Support theatre disciplines including staging, lighting, sound/AV, and recording/broadcast.
- Deliver small-scale events independently.
- Provide first-level quick-response operational support for theatre systems and infrastructure.
- Perform incident response, customer service, and interdisciplinary technician responsibilities.
- Interpret, create, and implement event documentation and technical requirements.
- Work extended hours, including availability from 6 AM to 11 PM, 7 days a week.
Requirements
- 3+ years of experience across multiple production service disciplines (staging, lighting, sound, AV, communications, broadcast).
- Strong operational capability in theatre and precinct duties.
- Sound technical knowledge of communications and signal transport systems (radios, paging, cue lights, intercoms, audio/video routing, IP networks).
- Proven ability to interpret, create, and implement event documentation and technical requirements.
- Effective leadership and teamwork skills.
- Strong communication skills.
- Physical fitness, agility, and ability to work at heights.
- Existing Australian work rights.
- Satisfactory National Police Check.
- Satisfactory Pre-Employment Health Assessment.
Skills
- Staging
- Lighting
- Sound
- AV
- Communications
- Broadcast
- Incident response
- Customer service
- Interdisciplinary technician responsibilities
- Technical knowledge of communications and signal transport systems
- Radio systems
- Paging systems
- Cue light systems
- Intercom systems
- Audio/video routing
- IP networks
- Event documentation interpretation and creation
- Leadership
- Teamwork
- Communication
Location
- Sydney
Work Type
- Casual
- Talent Pool
- Ongoing
- Temporary
- Flex time
Experience Level
- 3+ years experience
Salary/Compensations
- Base wage of $42.94 per hour plus 23.3% casual loading, 12.25% scaled penalty and 12% superannuation contributions
Benefits
- 10% off onsite food and beverage outlets
- Access to salary packaging
- Discounted health insurance
- Access to professional development programs
- Staff engagement initiatives
- Staff community groups
- Fitness Passport
- Complimentary wellbeing programs (pilates, yoga, circuit classes, physiotherapy)
- Working for an organisation with a 6 STAR Green Performance rating
- Working for an organisation committed to the UN Sustainable Development Goals
- Complimentary tickets to shows
About the Company
- The Sydney Opera House is a globally recognised icon, one of the world's busiest performing arts centres, the nation's premier tourism destination, and a World Heritage masterpiece.
- The organisation values diversity of thought and experience.
- Its ambition is to be 'Everyone’s House', focused on themes of inclusivity, community connection, future-readiness, and leading positive change.
- It is committed to the United Nations Sustainable Development Goals and is the world's first arts organisation to join the UN’s Global Compact.
Equal Opportunity
- The Opera House is an inclusive employer that recognises everyone is unique and welcomes applicants for who they are.
- Adjustments to the recruitment process can be discussed.
- Applications are welcomed and encouraged from First Nations people.
- Applications are welcomed and encouraged from people of all genders, people who are d/Deaf and/or with disability, from culturally and linguistically diverse backgrounds, neurodiverse, refugees and the LGBTQIA+ community.