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About the Role
The Principal Product Solutions Manager leads the intake, discovery, and solutioning of partner payments products and services, while driving broader product strategy and lifecycle execution for the Payments Platform. This role ensures work is fully defined, technically feasible, and operationally ready before entering Product execution and delivery.
Responsibilities
- Own readiness and completeness of work across Intake, Discovery, and Pre-Commit stages
- Ensure all required inputs are defined, connected, and consistent before Product Delivery engagement
- Validate that work meets the criteria for “ready for Product” including clear requirements, defined dependencies and risks, technical feasibility, and sufficient business context for prioritization
- Drive continuity across early lifecycle milestones including intake questionnaire completion and classification, customer and regulatory impact identification, high-level requirements definition and shaping, initial sizing and feasibility assessment, and preliminary business case development
- Coordinate across Product, Engineering, Compliance/Risk, Operations, and Business teams to ensure inputs are complete and aligned
- Partner with Engineering to validate feasibility early and reduce rework downstream
- Structure inputs to enable targeted, efficient engineering engagement
- Ensure dependencies, constraints, and risks are identified and documented before commitment
- Serve as the central coordinator across Product, Engineering, Compliance/Risk and Operations, and Business stakeholders
- Ensure clear ownership and accountability at each lifecycle milestone and handoff
- Reduce Product Delivery teams’ upstream workload by owning early shaping and readiness activities
- Provide Product Delivery teams with “commit-ready” inputs to support prioritization and sequencing
- Maintain continuity of context through early delivery as needed
- Define and drive the product strategy for the Payments Platform, ensuring alignment to customer needs, partner requirements, and business objectives
- Define, refine, and prioritize business and technical requirements in partnership with Product Managers, Engineering, and stakeholders
- Drive product roadmap development by identifying and prioritizing opportunities to improve capability, performance, scalability, and resiliency
- Partner with stakeholders to define product objectives for new features and enhancements, leveraging customer insights, partner feedback, and market trends
- Define and document customer journeys, user experience considerations, operational workflows, and risk controls
- Own the definition and tracking of product success metrics and KPIs to measure feature and product performance
- Serve as the subject matter expert for payments capabilities, including APIs, business rules, and associated risk/compliance requirements
- Support issue triage and resolution by ensuring clear ownership, requirements clarity, and alignment across teams
- Ensure adherence to IT governance standards, processes, and approved tools throughout the product lifecycle
Requirements
- 10+ years of experience working across the product development lifecycle in a product, technical, or program capacity
- Experience owning product strategy, requirements definition, and delivery for technical products or platforms
- Strong ability to translate business needs into structured technical and product requirements
- Experience coordinating cross-functional teams (Product, Engineering, Operations, Compliance/Risk)
- Proficiency in requirements definition, feasibility analysis, and dependency mapping
- Strong analytical, organizational, and communication skills
- Demonstrated ability to influence senior leadership and drive alignment on complex, ambiguous problems spanning multiple teams
- Sufficient technical acumen to engage in architecture and design discussions with engineering teams
- Ability to work in the U.S. without sponsorship
- Ability to meet the location requirement outlined above
Skills
- Structured thinking and problem decomposition
- Cross-functional influence without direct authority
- Mentors product practitioners and raises the standard of product craft across the organization
- Mentors and raises the bar for less experienced product practitioners
- Ability to balance strategic thinking with execution detail
- Detail orientation with an ability to connect end-end workflows
- Strong communication and alignment across technical and non-technical teams
- Bias toward completeness, clarity, and execution readiness
- Fintech
- Payments
- Regulated environments
- Partner platforms
- Embedded finance products
- Consumer or B2B fintech products and services
- API-based architectures
- Microservices
- Payments ecosystems (ACH, debit rails, real-time payments preferred)
Location
- Los Angeles, CA (West LA)
- San Francisco, CA (SoMa)
- San Diego, CA
- Tampa, FL (Westshore District)
Work Type
- Structured hybrid
- Regular
Experience Level
- Principal
Salary/Compensations
- $138,800 to $208,100 per year
About the Company
- Green Dot is committed to providing an inclusive and accessible hiring experience for all candidates.
- At Green Dot Corporation, we value diversity and strive for fair and inclusive hiring practices.
Equal Opportunity
- If you require a reasonable accommodation during any part of the application or interview process, we encourage you to let us know. We will work with you to meet your needs in a way that respects your privacy and ensures equal opportunity.
- Our goal is to support every applicant in showcasing their talents and potential.
- We value integrity in our hiring process. Please ensure that all information provided in your resume and application is accurate and authentic. Submissions found to be fraudulent or misleading will result in disqualification from consideration, and any offers extended may be rescinded.