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About the Role
The Senior Manager, Tax Technology leads complex indirect tax technology implementation projects for enterprise clients, focusing on ERP integration, tax engine deployment, and business process transformation. This role oversees multiple concurrent engagements from planning through production deployment, ensuring timely, within-budget delivery according to Ryan’s standards. The ideal candidate has substantial experience leading full-cycle implementations integrating SAP ECC or S/4HANA with Vertex O Series or OneSource Determination. In addition to client delivery, this role involves developing consulting professionals, managing direct reports, supporting business development, and contributing to the practice’s growth.
Responsibilities
- Creates a positive, accountable, and collaborative team environment aligned with Ryan’s core values.
- Leads, coaches, and develops consulting professionals through technical guidance, performance management, training, and career development.
- Oversees project staffing, resource planning, workload distribution, and utilization across concurrent engagements.
- Establishes consistent implementation methodologies, quality standards, and delivery best practices.
- Supports recruiting, interviewing, onboarding, and professional development of Tax Technology team members.
- Leads complex indirect tax technology implementations from project initiation through deployment and post-go-live support.
- Serves as a trusted advisor to client tax, finance, accounting, and IT stakeholders.
- Oversees the implementation lifecycle, including requirements gathering, solution and process design, configuration, ERP integration, testing, cutover, and hypercare.
- Manages project scope, schedules, budgets, staffing, financial performance, and risks across multiple engagements.
- Reviews functional specifications, testing documentation, and client deliverables to ensure quality and implementation readiness.
- Supports proposals, client presentations, engagement planning, and identification of additional service opportunities.
- Applies indirect tax and technology expertise to translate business requirements into practical, scalable solutions.
- Provides technical leadership for ERP integrations, tax engine implementations, and custom tax automation solutions.
- Develops implementation methodologies, quality standards, and reusable delivery assets that improve project consistency and efficiency.
- Promotes the appropriate use of automation, analytics, and artificial intelligence to improve delivery and client outcomes.
- Ensures strong engagement performance through disciplined budgeting, forecasting, resource planning, billing, and change management.
- Supports practice growth through thought leadership, strategic initiatives, vendor relationships, and knowledge sharing.
- Performs other duties as assigned.
- May directly supervise team members and carry out supervisory responsibilities in accordance with Firm policies and applicable laws.
Requirements
- Bachelor's degree or Master's degree from a four-year college or university and a minimum of seven to ten years of experience providing indirect tax automation and implementation services is required.
- Experience working for a consulting firm, tax software provider, or systems integrator delivering enterprise indirect tax technology implementations is strongly preferred.
- Demonstrated experience leading multiple full-cycle enterprise software implementations from requirements gathering through production deployment and post-go-live support.
- Extensive knowledge of indirect tax technology software solutions is required, specifically Vertex O Series or OneSource Determination.
- Extensive ERP knowledge specific to tax determination and finance.
- Experience working with and designing SAP ERP Sales and Distribution (SD), Materials Management (MM), and Financial Accounting (FI) modules in SAP ECC and/or SAP S/4HANA.
- Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
- Experience working with enterprise systems, databases, reporting tools, project management platforms, or business applications.
- Demonstrated ability to appropriately leverage artificial intelligence tools to improve productivity, analysis, documentation, project delivery, and day-to-day client service while maintaining professional judgment, confidentiality, and data security.
- Strong project and program management skills with the ability to manage multiple concurrent engagements and priorities.
- Strong functional knowledge of SAP ECC or SAP S/4HANA processes related to indirect tax.
- Experience leading multiple end-to-end implementations of Vertex O Series or OneSource Determination integrated with SAP ECC or SAP S/4HANA.
- Excellent written, verbal, presentation, and executive-level communication skills.
- Ability to lead cross-functional teams and influence client and internal stakeholders.
- Strong analytical and problem-solving skills with the ability to translate complex business requirements into practical solutions.
- Demonstrated ability to coach and develop consulting professionals.
Skills
- Indirect tax technology implementation
- ERP integration
- Tax engine deployment
- Business process transformation
- SAP ECC
- SAP S/4HANA
- Vertex O Series
- OneSource Determination
- Project management
- Client advisory
- Requirements gathering
- Solution design
- Process design
- Configuration
- Testing
- Cutover
- Hypercare
- Scope management
- Schedule management
- Budget management
- Staffing
- Financial performance management
- Risk management
- Functional specifications review
- Testing documentation review
- Client deliverable review
- Proposal support
- Client presentations
- Engagement planning
- Service opportunity identification
- Technical leadership
- Custom tax automation solutions
- Automation
- Analytics
- Artificial intelligence
- Disciplined budgeting
- Forecasting
- Resource planning
- Billing
- Change management
- Thought leadership
- Strategic initiatives
- Vendor relationships
- Knowledge sharing
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Enterprise systems
- Databases
- Reporting tools
- Project management platforms
- Business applications
- Project management tools
- Collaboration platforms
- AI tools for productivity
- AI tools for analysis
- AI tools for documentation
- AI tools for project delivery
- AI tools for client service
- Professional judgment
- Confidentiality
- Data security
- SAP ECC/S/4HANA indirect tax processes
- Cross-functional team leadership
- Stakeholder influence
- Problem-solving
- Coaching
- Developing consulting professionals
- Vertex Accelerator
- Vertex Accelerator+
- SAP S/4HANA transformations
- SAP S/4HANA migrations
- REST APIs
- Web services
- Middleware
- Data analytics
- Agile methodologies
- Scrum methodologies
- Lean methodologies
- Structured implementation methodologies
- PMP
- Agile/Scrum certifications
- Lean/Six Sigma
- CPA
- SAP certifications
- Vertex certifications
- OneSource certifications
Location
- Remote
- Hybrid
Work Type
- Hybrid
- Remote
Experience Level
- Senior Manager
- Seven to ten years of experience
Education Level
- Bachelor's degree or Master's degree
- Accounting, Tax, or Information Technology degrees are desirable.
- Certified Public Accountant (CPA) or Project Management Professional (PMP) designation is a plus.
Salary/Compensations
- California: $158,000.00 - $211,750.00
- California: $144,500.00 - $194,150.00
- Colorado: $138,000.00 - $185,350.00
- Illinois: $144,500.00 - $194,150.00
- Illinois: $138,000.00 - $185,350.00
- Maryland: $138,000.00 - $185,350.00
- Massachusetts: $144,500.00 - $194,150.00
- Massachusetts: $138,000.00 - $185,350.00
- New Jersey: $158,000.00 - $211,750.00
- New York: $158,000.00 - $211,750.00
- New York: $132,500.00 - $177,100.00
- Washington: $144,500.00 - $194,150.00
Benefits
- Hybrid Work Options
- Award-Winning Culture
- Generous Personal Time Off (PTO)
- 14-Weeks of 100% Paid Leave for New Parents (Adoption Included)
- Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement
- Benefits Eligibility Effective Day One
- 401K with Employer Match
- Tuition Reimbursement After One Year of Service
- Fertility Assistance Program
- Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service
About the Company
- Ryan is a professional services firm.
Equal Opportunity
- disability/veteran