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About the Role
This fast-paced program provides comprehensive industry knowledge and skills to develop relationship-building abilities. You will be assigned operational and administrative tasks to support location and regional management, with opportunities for career advancement and internal promotion. The program is designed for completion in 18-24 months, with potential for completion in as little as 12 months.
Responsibilities
- Handle sales and processes for inbound calls and outbound solicitation.
- Maintain current and accurate data within the company's marketing database.
- Generate rental, lease, and used vehicle sales leads.
- Manage all rental asset processes, including vehicle preventative maintenance and cleanliness standards.
- Meet overall Ryder market share by executing sales and marketing initiatives.
- Maintain compliance with company, local, state, federal, and other regulatory agencies.
- Reconcile customer concerns, issues, and disputes to maintain relationships and grow the customer base.
- Perform the role of On-Call Representative based on work schedules.
- Perform other duties as assigned.
Requirements
- Bachelor's degree in business administration or a similar related degree is required.
- One (1) year or more of customer service experience with issue resolution is preferred.
- Must be computer literate at an intermediate level.
Skills
- Strong verbal and written communication skills.
- Excellent communication and interpersonal skills.
- Flexibility to work in a fast-paced, dynamic environment.
- High energy, self-motivated, and self-directed.
- Ability to focus on multiple projects and activities simultaneously.
- Ability to thrive in a fast-paced environment.
- Ability to create and maintain professional relationships at all levels of the organization.
- Ability to work independently and as part of a team.
- Detail-oriented with strong follow-up practices.
- High degree of common sense and aptitude to learn quickly.
- Ability to relocate in the region/US at the conclusion of the training program.
- Computer literacy (intermediate required).
Location
- Tonawanda, NY
Work Type
- Full-time
- Monday through Friday 1st Shift
Experience Level
- Entry Level
Education Level
- Bachelor's Degree
Salary/Compensations
- Salaried
- Competitive pay plus OT
Benefits
- Comprehensive health and welfare benefits (medical, prescription, dental, vision, life insurance, disability insurance options).
- Paid time off (vacation, illness, bereavement, family and parental leave).
- Tax-advantaged 401(k) retirement savings plan with employer match.
- Discount on RyderShares.
About the Company
- Ryder is a company where people are the most important competitive advantage, with a culture built on integrity and family.
- Ryder has been recognized as one of America's Most Trustworthy Companies by Newsweek, America's Best Large Employers by Forbes, and World's Most Admired Companies by Fortune Magazine.
- Ryder is a Top Company for Women to Work for in Transportation by Women in Trucking.
- Ryder has the largest EV footprint in the U.S.
- Ryder has received the Supplier Environmental Excellence Award from Verizon.
- At Ryder, employees are trusted to make an impact, with room to grow and a voice that is heard.
- Ryder's culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.
Equal Opportunity
- Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
- All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.