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About the Role
Execute all aspects of 24x7 data center operations, including the operation, maintenance, and repair of mission-critical equipment and systems to support uptime, compliance, and customer SLA requirements. Support the Facilities Lead Engineer in supervising, mentoring, and developing the Facilities Engineering team, while helping drive performance, accountability, and roster coordination. Maintain electrical and mechanical infrastructure in line with manufacturer recommendations, corporate standards, and industry best practices. Manage contractors, service providers, consultants, and project teams to support maintenance, repairs, capital improvements, and facilities-related projects. Develop, implement, and audit MOPs, SOPs, EOPs, sequence of operations, and maintenance standards, while using BMS, CMMS, and DCIM tools to improve operational efficiency and energy performance. Conduct facilities rounds, inspections, troubleshooting, safety checks, incident follow-up, and operational reporting, while supporting customer confidence, regulatory compliance, and safe site operations.
Responsibilities
- Execute all aspects of 24x7 data center operations, including the operation, maintenance, and repair of mission-critical equipment and systems to support uptime, compliance, and customer SLA requirements
- Support the Facilities Lead Engineer in supervising, mentoring, and developing the Facilities Engineering team, while helping drive performance, accountability, and roster coordination
- Maintain electrical and mechanical infrastructure in line with manufacturer recommendations, corporate standards, and industry best practices
- Manage contractors, service providers, consultants, and project teams to support maintenance, repairs, capital improvements, and facilities-related projects
- Develop, implement, and audit MOPs, SOPs, EOPs, sequence of operations, and maintenance standards, while using BMS, CMMS, and DCIM tools to improve operational efficiency and energy performance
- Conduct facilities rounds, inspections, troubleshooting, safety checks, incident follow-up, and operational reporting, while supporting customer confidence, regulatory compliance, and safe site operations
Requirements
- Technical trade license, certification, or equivalent training in electrical, mechanical, facilities, or a related discipline
- More than 5 years of experience supporting 24x7 data center facility management
- More than 3 years of experience in a mission-critical environment
- Experience supporting or supervising engineering teams
- Ability to mentor team members and help coordinate performance, development, and operational coverage for teams of at least 5 members
- Extensive operational knowledge of critical electrical systems including switchgear, transformers, ATS, UPS, STS, DRUPS, battery management systems, generators, and PDUs
- Extensive operational knowledge of mechanical systems including chillers, DX systems, CRAH/CRAC units, pumps, cooling towers, VFDs, BMS, and fire detection and suppression
- Strong troubleshooting skills
- Strong root cause analysis skills
- Strong project coordination skills
- Strong organizational skills
- Ability to interpret complex operational documents, technical procedures, and budget or incident reports
- Strong communication skills
- Strong stakeholder management skills
- Solid understanding of regulatory codes, permit processes, and OH&S requirements
Skills
- CMMS
- BMS
- DCIM
- Excel
- Word
- Outlook
- PowerPoint
Experience Level
- More than 5 years of experience supporting 24x7 data center facility management
- More than 3 years of experience in a mission-critical environment
Education Level
- Technical trade license, certification, or equivalent training in electrical, mechanical, facilities, or a related discipline
About the Company
- Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply.
- Cushman & Wakefield promotes safety at all times.
Equal Opportunity
- As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply.