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About the Role
Drive meaningful impact at Siemens Healthineers, a company that pioneers healthcare breakthroughs. As Head of Commercial Operations within the Diagnostics (DX) business, you will transform complex data into strategic actions, shaping performance from individual accounts to national market outcomes. Partnering with senior leadership, you will lead commercial excellence initiatives across CRM, S&OP, and business planning, strengthening execution and long-term growth of the IVD business. This role offers an opportunity to elevate business performance, empower teams, and advance diagnostics that improve patient outcomes through smarter, insight-driven decisions.
Responsibilities
- Responsible for LS Japan business performance (revenue & margin)
- Evaluate both individual performance and LS Japan business performance
- Set and accountable objectives, KPIs, LS DX Hoshin Kanri
- Ensure LS sales CRM operation is processed efficiently and flawlessly to achieve the business goal and make the commercial organization stronger in terms of execution
- Act as the hinge of DX/LS related functions inside/outside DX/LS org as Project Manager/ Leader
- Deep analysis of business actual and forecast at micro individual account level (end-user level) as well as macro level (e.g. market trend, share)
- Identify opportunities for improvements in business strategies and execution models (e.g., PDCA, HPS, SWOT)
- Discuss solutions with LS leadership team to participate in business decisions and lead the team
- Planning including MTA and MBR, product conversion, sales forecast
- Contribute to improve commercial excellence such as product conversion, CRM excellence, S&OP, Hoshin Kanri, Sales incentive, Sales program
- Collaborate with Marketing team to develop key marketing frameworks (e.g., Market map, segmentation, positioning) and develop BA plan and short/long term marketing/execution plan and business case from data analytic perspectives
- Execute the business plan with analysis and achieve the target
- Drive commercial KPIs by working with sales organization and achieve the target based on deep account level analysis
- Lead DX/LS wide initiatives and DX/LS strategic projects and ensure their success
- Work closely and collaborate with cross-functionally (DX, Japan Healthineers, LS HQ, Global Biz excellence team etc.)
- Ensure achievement of targets & implementation of countermeasures, evolve LS business to the most attractive, lean, and effective organization
Requirements
- 10 years’ work experience in healthcare industry preferably in IVD
- At least 5 years’ experience in managing level
- Stakeholder management in English / Japanese
- Project lead experiences cross functionally
- Business operation improvement lead
Location
- 本社
Work Type
- 正社員
- 在宅
Experience Level
- Managing level
- 10 years’ work experience in healthcare industry
- 5 years’ experience in managing level
Salary/Compensations
- 要相談
Benefits
- 【雇用形態】正社員
- 【勤務区分】在宅
- 【契約期間】期間の定めなし
- 【試用期間】3か月（条件変更無）
- 【就業場所】本社
- 【就業場所の変更の範囲】会社の定める場所および部署
- 【就業時間】管理監督者として勤務時間について自己の裁量により勤務
- 【休憩時間】基本休憩時間12:00～13:00
- 【時間外労働】あり
- 【昇給】年1回（1月）
- 【賞与】年1回（1月）
- 【加入保険】雇用保険、労災保険、厚生年金、健康保険
- 【休日・休暇】完全週休2日制（土・日）、祝日、メーデー(5/1)、年末年始 (12/29-1/4)、年次有給休暇、夏季休暇(6日)、子の看護休暇、介護休暇、保存休暇、ボランティア休暇(5日)、リフレッシュ特別休暇など
- 【福利厚生】ベネフィット・ワン、慶弔見舞金、前払い退職金/確定拠出年金制度、総合福祉団体定期保険、財形貯蓄制度、福利厚生補助、乳がん検査補助、社内クラブ活動、提携保育園（本社ビル内）
- 【人事制度】フレックスタイム制、社内公募制度、在宅勤務制度、育児短時間勤務制度、育児休業制度、介護休業制度
- 【従事すべき業務の変更の範囲】会社の定める業務
- 【受動喫煙防止措置】屋内禁煙
About the Company
- Siemens Healthineers Diagnostics, Laboratory Solutions
- Siemens Healthineers—where we pioneer breakthroughs in healthcare for everyone, everywhere, sustainably.
Equal Opportunity
- We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Learn more about our commitment to DI&B.