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About the Role
Drive the development and continuous improvement of technology products that combine physical devices, software capabilities, and operational workflows. This role involves translating user and operational needs into scalable product solutions across the entire product lifecycle.
Responsibilities
- Own and drive product enhancements across hardware-enabled products and supporting digital platforms
- Gather business and user requirements and translate them into clear product requirements and solutions
- Work closely with Engineering, Operations, Customer Service, Sales and other stakeholders throughout the product lifecycle
- Coordinate hardware and software integration requirements and ensure alignment across different product components
- Drive product testing, UAT, pilot implementation and production rollouts
- Identify opportunities to improve user experience, operational workflows and product efficiency
- Manage product issues and feedback, prioritising enhancements together with relevant stakeholders
- Monitor product adoption, usage and performance to identify opportunities for continuous improvement
- Maintain product requirements, documentation and relevant operational materials
- Support product implementation and alignment across different markets
Requirements
- 3–5+ years of Product Management or related product experience
- Experience working with hardware-enabled technology products, smart devices, connected devices or integrated hardware/software solutions
- Good understanding of how hardware products interact with software applications and backend systems
- Experience managing requirements, product testing, implementation and ongoing enhancements
- Strong stakeholder management skills with the ability to work across technical and business teams
- Structured and analytical approach to problem solving
- Comfortable working in a fast-paced and evolving environment
Skills
- Product Management
- Hardware-enabled products
- Digital platforms
- Requirements gathering
- Solution design
- Stakeholder management
- Product testing
- UAT
- Pilot implementation
- Production rollouts
- User experience optimization
- Operational workflow improvement
- Product efficiency
- Product issue management
- Product feedback management
- Product adoption monitoring
- Product usage monitoring
- Product performance monitoring
- Product documentation
- Operational materials
- Product implementation support
- Market alignment
- B2B technology
- Enterprise solutions
- Retail technology
- Fintech
- IoT
- Device-led technology
- Android-based ecosystems
- Smart device ecosystems
- Device integration
- Third-party hardware/software components
- Regional product launches
- Multi-market product implementations
- Hardware product interaction with software applications
- Hardware product interaction with backend systems
Experience Level
- 3-5+ years