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About the Role
Community Sports Partners operates youth and adult sports programs across the GTA and Florida. We are looking for an Email & SMS Marketing Specialist to own campaigns and lifecycle communications that turn customer interest into paid registrations and repeat participation.
Responsibilities
- Own the email and SMS calendar across our brands, from audience selection and copy through quality checks, launch and reporting.
- Build, test and maintain automated welcome, follow-up, reactivation and retention flows using our email/SMS platforms, including SendGrid and Twilio.
- Write clear, persuasive copy and coordinate landing pages, offers and creative with the wider marketing team.
- Maintain segmentation, suppression lists, consent records and deliverability practices.
- Run meaningful A/B tests and distinguish channel activity from incremental paid registrations and revenue.
- Track delivered messages, clicks, paid registrations, refunds, unsubscribes and other relevant outcomes; explain what changed and what you will test next.
- Maintain reusable templates, campaign documentation and a reliable approval/QA process.
Requirements
- Hands-on email marketing or lifecycle campaign experience
- Strong written English
- Practical SMS and automation knowledge
- Spreadsheet/reporting skills
- Careful quality control
- Familiarity with applicable consent and messaging requirements is expected.
- Submit your resume and complete the Culture Index survey and Criteria skills assessment using the same email address as your application.
- Do not submit another employer's confidential customer information.
Skills
- SendGrid
- Twilio
- HubSpot
- Klaviyo
Location
- Toronto, Ontario, Canada
Work Type
- In-office
- Part-time to full-time hours
- 20–40 hours per week
Salary/Compensations
- CAD $22 per hour
About the Company
- We use AI-assisted tools to support application review. Hiring decisions are made by people.