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About the Role
The Senior Product Manager II will drive the next generation of Bankers Almanac products and experiences, leading strategic initiatives focused on revenue growth, customer experience, usability research, workflow optimization, and product innovation. They will identify opportunities to solve complex customer challenges through the application of data, automation, user-centered design, and emerging technologies, translating insights into intuitive and impactful solutions.
Responsibilities
- Define and execute product strategies that support revenue growth, customer satisfaction, and long-term business objectives.
- Develop and maintain product vision, roadmap priorities, business cases, and success metrics aligned with customer and market needs.
- Translate customer, market, and business insights into actionable product plans and investment recommendations.
- Drive prioritization decisions that balance customer value, commercial opportunity, technical feasibility, and strategic goals.
- Identify opportunities to expand market reach, strengthen product differentiation, and improve customer outcomes.
- Lead customer discovery activities, including customer interviews, workflow analysis, usability testing, design validation, and feedback programs.
- Develop a deep understanding of customer needs, behaviors, workflows, and pain points to inform product strategy and decision-making.
- Partner closely with customers and internal stakeholders to identify unmet needs and emerging market opportunities.
- Use customer insights, market research, and product analytics to continuously refine product direction and roadmap priorities.
- Champion customer-centered design principles to ensure products are intuitive, valuable, and easy to adopt.
- Partner with engineering, design, data, and business teams to define, prioritize, and deliver high-impact product capabilities.
- Drive new product development, feature innovation, workflow enhancements, and customer experience improvements across the portfolio.
- Lead experimentation, pilot programs, proof-of-concepts, and iterative development efforts to validate opportunities and accelerate learning.
- Ensure product requirements are clearly defined and effectively communicated to cross-functional teams.
- Drive successful execution from concept through launch while maintaining a focus on customer value and business outcomes.
- Lead cross-functional planning and execution across multiple product initiatives and workstreams.
- Manage dependencies, risks, timelines, and stakeholder communications to ensure successful delivery.
- Foster alignment across product, technology, design, sales, marketing, and other business functions.
- Influence and motivate teams without direct authority to achieve shared objectives and deliver results.
- Define and monitor KPIs related to customer adoption, engagement, retention, satisfaction, and business performance.
- Leverage quantitative and qualitative data to evaluate product success and guide future investment decisions.
- Develop reporting, dashboards, and business reviews that communicate product performance and opportunities for growth.
- Identify opportunities to improve customer value, increase adoption, and deliver measurable business outcomes.
- Serve as a trusted partner to business leaders, customers, and cross-functional stakeholders.
- Communicate product vision, strategy, progress, risks, and outcomes effectively across all levels of the organization.
- Build strong relationships across teams to drive alignment, facilitate decision-making, and support successful product delivery.
Requirements
- 6-8+ years of experience in Product Management or a related product leadership role, with a demonstrated track record of delivering successful software, data, or digital products.
- Proven success leading customer-centered product discovery efforts, including customer interviews, workflow analysis, usability testing, journey mapping, design validation, and Voice of Customer programs.
- Strong understanding of user experience principles and product design, with experience translating customer insights into intuitive, engaging, and high-value product experiences.
- Demonstrated ability to identify unmet customer needs and convert them into commercially successful products, features, and enhancements that drive adoption, retention, and growth.
- Experience partnering with cross-functional teams across engineering, design, data, and business functions to bring innovative solutions from concept to market.
- Strong analytical, problem-solving, and decision-making skills with the ability to leverage qualitative and quantitative insights to guide product strategy.
- Experience managing complex initiatives involving multiple stakeholders, competing priorities, and evolving business requirements.
- Experience working within Agile product development environments and leading iterative product delivery.
- Exceptional communication, storytelling, presentation, and stakeholder management skills.
- Demonstrated success driving experimentation, continuous learning, and product improvement through data-driven decision making and customer feedback.
- Experience delivering innovative software, data, or platform solutions that leverage advanced technologies such as Generative AI, Large Language Models (LLMs), intelligent automation, AI agents, predictive analytics, or decision intelligence capabilities.
- Experience identifying practical applications for emerging technologies that solve real customer problems and create measurable business value.
- Strong appreciation for product craftsmanship, user experience, and interaction design, with a passion for building products that are intuitive, engaging, and easy to adopt.
- Experience launching new products, experiences, or major capabilities from initial discovery through market adoption and growth.
- Familiarity with modern experimentation techniques, rapid prototyping, and hypothesis-driven product development.
- Experience working with customer-facing platforms, SaaS products, APIs, data solutions, or workflow applications.
- Highly driven and comfortable operating in a fast-paced environment.
- Thrive in ambiguity and rapidly changing priorities.
- Possess strong ownership and accountability for outcomes.
- Demonstrate customer obsession and a passion for solving real-world problems.
- Balance strategic thinking with operational execution.
- Bring curiosity, creativity, and innovation to product development.
- Effectively influence stakeholders without direct authority.
- Act as a catalyst for delivery, collaboration, and organizational alignment.
Location
- Raleigh, NC
- Chicago, IL
Work Type
- Hybrid
Experience Level
- Senior
Salary/Compensations
- U.S. National Base Pay Range: $115,400 - $192,300
- Illinois Base Pay Range: $121,200 - $201,900
- Chicago, IL Base Pay Range: $126,900 - $211,500
Benefits
- Eligible for an annual incentive bonus.
- Country specific benefits.
About the Company
- LexisNexis Risk Solutions is the essential partner in the assessment of risk.
- Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience.
- Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management.
Equal Opportunity
- We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
- We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.