Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Enterprise Operations Manager role.
Rezi rewrites your resume against Finn Partners's job description. Free.
Tailor your resume to this Enterprise Operations Manager role.
Rezi rewrites your resume against Finn Partners's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Enterprise Operations Manager posting at Finn Partners — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Enterprise Operations Manager posting at Finn Partners — free, in seconds.
About the Role
The Enterprise Operations Manager is an experienced PR/marketing agency executive who can effectively supervise business functions in support of the business unit and its senior team leaders. This role requires an understanding of client/account services, personnel management, and financial/growth strategies. The ideal candidate is effective in a dynamic, service-orientated, and values-driven culture, capable of building strong internal rapport and working independently under pressure.
Responsibilities
- Provide support to and meet with business unit account leaders to review and suggest solutions for staff issues, including account/client health and needs; service levels and profitability; staff/team health and needs; and, client contracts/scopes of work.
- Facilitate timely and effective team/management communication to ensure workflow and workforce efficiency.
- Proactively identify prospective talent by using LinkedIn and industry events; liaise with HR to ensure the business unit has a timely and robust talent pool.
- Ensure that business unit managers conduct employees’ performance reviews on-time.
- Support managers with onboarding new hires and staff exits/transitions.
- Maintain and update job descriptions.
- Coordinate employee trainings with HR.
- Help reinforce staff morale by suggesting ideas for surprise & delight, shout-outs, internal awards, birthdays, and anniversaries.
- Maintain the new business pipeline tracking system and provide clear communication with the business unit’s Managing Partner about fee/salary ratio and projected growth and/or revenue adjustments.
- Attend internal new business meetings as needed.
- Filter incoming new business requests; bring to appropriate executive for discussion.
- Support the creation of new business materials.
- Ensure that business unit’s managers and senior leaders are accurately utilizing internal resources for new business pitches including research, integrated marketing, design, and other practice area expertise.
- Help drive a proactive marketing communications program (newsletter, social, events, awards, webinars, etc.) for business unit visibility.
- Manage the business unit’s content calendar and content creation for external marketing purposes.
- Work with senior team leads and the agency’s marketing department to ensure competitive differences within the practice are clearly communicated.
- Manage the industry conference schedule.
- Manage the business unit’s submissions to internal award program.
- Ensure the business unit’s capabilities presentation, client list and presentations are consistent and up to date.
- Work with the agency’s marketing department to ensure the business unit’s social channels are managed, analyzed, and optimized.
- Monitor the competitive agency landscape; attending industry events to stay informed of trends; new initiatives and growth opportunities.
- Drive effective internal business unit communications (wins, new hires, group news).
- Organize and schedule all business unit staff meetings with support from the Executive Assistant.
Requirements
- 5-7 years of related business experience.
- Keen financial acumen.
- Adept at supporting senior leaders in areas such as profitability, new business outreach and development, communications, marketing, and talent acquisition.
- Ability to work independently and comfortably under pressure, meeting deadlines and handling multiple priorities across several offices.
- Must understand and utilize NetSuite, Dayforce and other systematized processes within the business unit.
- Ability to assist in managing the new business pipeline and database of new business materials.
- Ability to ensure teams are adequately and fully staffed in a timely manner via proactive recruiting efforts.
- Strong working knowledge of graphic design platforms/tools is preferred.
Skills
- Client/Account Services
- Personnel Management
- Financial/Growth Strategies
- Profitability Analysis
- New Business Development
- Communications
- Marketing
- Talent Acquisition
- NetSuite
- Dayforce
- Graphic Design Platforms/Tools
Location
- New York City
Work Type
- Hybrid
Experience Level
- 5-7 years
Salary/Compensations
- $110,000 – $125,000
About the Company
- Founded in 2011 on the core principles of innovation and collaborative partnership, FINN Partners has become one of the fastest-growing independent public relations agencies in the world.
- Recognized as one of Fast Company’s Most Innovative Companies, PRovoke Media’s 100 Best Agencies in the U.S., 60 Best Agencies in Europe, and Midsize Agency of the Year in 2022.
- FINN’s success is a result of organic client growth combined with integrating new companies and new people into the agency through a common philosophy.
- With approximately 1,300 professionals across 37 locations, FINN provides clients with global access and capabilities in the Americas, Europe and Asia.
- FINN provides its clients with access to top-tier agencies worldwide through its membership in the global network PROI.
- Headquartered in New York, FINN operates in numerous global locations.