Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
Tailor your resume to this Supv UC role.
Rezi rewrites your resume against Children's Wisconsin's job description. Free.
Tailor your resume to this Supv UC role.
Rezi rewrites your resume against Children's Wisconsin's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Supv UC posting at Children's Wisconsin — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Supv UC posting at Children's Wisconsin — free, in seconds.
About the Role
Supervise all Children's Urgent Care staff in day-to-day operations across all locations to ensure timely, quality patient services. Responsibilities include staffing plans, schedules, quality assurance, PPL, attendance, coaching, and staff development. Collaborate with staff, peers, and managers to achieve departmental goals.
Responsibilities
- Supervise day-to-day operations of all Children’s Urgent Care sites, ensuring appropriate care levels and resource allocation.
- Develop staffing schedules to ensure adequate coverage according to policy.
- Monitor and approve PPL in accordance with policy; assist with corrective action administration.
- Collaborate with management on staffing, recruitment, performance management, and staff development.
- Assist in developing/revising inter/intra-departmental communication procedures.
- Participate in quality improvement activities and monitor patient/physician satisfaction.
- Assist in managing the Patient Satisfaction Database, monitoring data quality, and identifying areas for improvement.
- Provide monthly performance and quality improvement feedback to staff.
- Orient new employees to CUC Department policies and procedures.
- Collaborate with other departments to ensure efficient patient flow and accurate system use.
- Provide resource support to staff regarding department responsibilities and operations.
- Assist with staff meetings.
- Ensure medical and office supplies and equipment are ordered and maintained cost-effectively.
- Provide direct patient care services as necessary.
- Share on-call responsibility with other supervisors/managers.
- Act as a liaison to Information Services for system development and implementation.
- Assist in developing and encouraging process improvement changes.
- Report and follow up on problems and questions from parents, physicians, and other departments.
- Function as the POCT coordinator, training staff and ensuring compliance with documentation requirements.
Requirements
- A license to practice professional nursing in the State of Wisconsin.
- Ability to work flexible hours, including evenings and weekends.
- Comprehensive knowledge of pediatric growth and development and child/family responses to illness and hospitalization.
- Excellent communication and interpersonal skills.
- Good analytical skills for prioritizing work, problem-solving, and system development.
- Understanding of the CHW health care delivery system.
- Ability to represent the organization professionally.
- Must be able to walk and stand for long periods (over 80% of the assigned work period).
Skills
- Pediatric nursing
- People management
- Employee engagement
- Recruitment
- Performance management
- Staff development
- POCT coordination
- Communication
- Interpersonal skills
- Analytical skills
- Problem-solving
- Process improvement
Location
- Wisconsin
Work Type
- Full-time
Experience Level
- Minimum 12 months of supervisory experience preferred
- Prior experience in a leadership role preferred
- Minimum of three years of experience in pediatric nursing
Education Level
- Bachelor's Degree in nursing required
About the Company
- Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children.
- We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers.
- Our reputation draws patients and families from around the country.
- We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country.
- If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.
- https://www.instagram.com/lifeatcw/
Equal Opportunity
- Children's Wisconsin is an equal opportunity / affirmative action employer.
- We are committed to creating a diverse and inclusive environment for all employees.
- We treat everyone with dignity, respect, and fairness.
- We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.