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About the Role
The Host is responsible for creating a welcoming, organized, and professional first and last impression for guests at War Memorial. This role manages guest arrival, reservations, seating assignments, section balance, guest communication, and host stand organization while supporting smooth and efficient restaurant service. The Host works closely with management, servers, bussers, food runners, culinary staff, expeditors, bartenders, guest services, and other support staff to maintain excellent guest service and an organized dining room.
Responsibilities
- Welcome guests with a friendly, professional attitude.
- Check in guests with reservations and provide accurate wait times for walk-ins.
- Escort guests to tables and provide menus.
- Manage the floor plan and track open, occupied, and dirty/resetting tables.
- Rotate table assignments fairly among Union servers.
- Accommodate seating requests, including high chairs, booster seats, and preferred seating areas.
- Answer phone calls and assist with questions, hours, and future reservations.
- Communicate with servers and kitchen staff regarding large parties, VIPs, and special requests.
- Keep menus clean and the host/waiting area neat and organized.
- Support the team and maintain a positive, professional guest experience throughout service.
Requirements
- Previous restaurant, hospitality, or customer service experience preferred.
- Strong communication and interpersonal skills.
- Excellent organization and attention to detail.
- Ability to multitask and remain calm in a fast-paced environment.
- Professional, friendly, and team-oriented.
- Ability to communicate effectively with guests and coworkers.
- Reliable and punctual.
- Must be available to work evenings, weekends, and event days as scheduled.
- Must have the ability to pass a background check.
Skills
- Communication skills
- Interpersonal skills
- Organization skills
- Attention to detail
- Multitasking
- Calm under pressure
- Team-oriented
- Effective communication
Location
- San Francisco
Work Type
- Seasonal
- Full-time
Experience Level
- Entry-level
Benefits
- Paid time off and holidays
- UNITE HERE Local 2 Union benefits package
- Meal provided during shift
- Professional development opportunities
About the Company
- Global Gourmet Catering is a full-service catering and event production company based in San Francisco.
- Since 1999, GGC has redefined the culinary landscape with bold, restaurant-quality cuisine, seamless logistics, and immersive event design.
- As Northern California's first certified Green Business caterer, Global Gourmet is trusted by Fortune 500 companies and industry leaders to deliver exceptional service at some of the region's most prestigious venues and large-scale events.
- Our teams span culinary, warehouse, logistics, administrative, and field-based roles across a range of high-profile and high-volume event environments.
Equal Opportunity
- Global Gourmet Catering is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
- Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Global Gourmet Catering complies with all aspects of the Fair Chance Ordinance.