Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Retail Sales Associate (full-time) role.
Rezi rewrites your resume against Canada Goose's job description. Free.
Tailor your resume to this Retail Sales Associate (full-time) role.
Rezi rewrites your resume against Canada Goose's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Retail Sales Associate (full-time) posting at Canada Goose — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Retail Sales Associate (full-time) posting at Canada Goose — free, in seconds.
About the Role
Canada Goose is an iconic lifestyle brand with an inspirational and authentic story, dedicated to inspiring and enabling people to thrive in the world outside. Join a movement that believes in living bravely and supporting game-changing people, with opportunities to learn and do impactful work.
Responsibilities
- Achieve or exceed personal sales targets and productivity standards.
- Build a positive store environment through effective communication, collaboration, and partnership with the management team.
- Attend and participate in all store meetings, events, and product knowledge sessions.
- Assist in driving Net Promoter Score (NPS) and other selling and service metrics such as conversion, average dollar per transaction, average unit retail etc.
- Contribute to the store's Units per Transaction (UPT) by introducing new, underperforming, and strategic categories.
- Develop, maintain, and drive personal customer relationship management (CRM) through clienteling and after-sale customer engagement.
- Leverage in-store elements to provide a memorable customer experience and promote repeat purchase.
- Follow all store operating procedures to minimize store shrink.
- Handle all Point of Sale (POS) transactions in compliance with company standards.
- Support in the overall upkeep of physical store maintenance and standards.
- Maintain Visual Merchandise directives.
Requirements
- Minimum 2 years of customer service experience, preferably in the apparel retail industry.
- Proven record of successful sales performance.
- Previous experience working with affluent and luxury brands in high traffic locations.
- Strong time management and multitasking skills.
- Ability to work efficiently in a fast-paced and team-oriented environment.
- Good understanding of CRM tools/processes.
- Excellent communication and social skills.
- Basic skills in Microsoft Office, specifically Word and Excel.
- Proficiency in another language is a plus.
Skills
- Customer service
- Sales performance
- Clienteling
- CRM tools/processes
- Communication
- Social skills
- Microsoft Office (Word, Excel)
- Multilingual proficiency (bonus)
Location
- Fifth Avenue
- 689 5th Avenue New York, New York 10019 United States of America
Work Type
- full-time
Salary/Compensations
- $23.00 - $25.75 / hour
Benefits
- Comprehensive and competitive Total Rewards Program
- Opportunities for career growth
- Goose Rewards & ICON Rewards
- CG Gives (Donation matching and paid volunteer time)
- Access to tools and resources to support physical and mental health
- Inspiring leaders and colleagues
About the Company
- Canada Goose is built on Canadian roots and heritage.
- We believe that belonging goes beyond mere inclusion; it’s about being part of a community that values, supports, and empowers you.
- Our community is built on empathy and the understanding that every individual’s experience is unique, and every voice is important.
- We recognize that communities are ever evolving, and that our work is never done.
- Belonging is the key to unlocking our collective potential, taking us further together.
Equal Opportunity
- Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
- If you require any interview accommodation for your interview, please e-mail us at HR@canadagoose.com.