Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Business Development Associate role.
Rezi rewrites your resume against ISN Software Corporation's job description. Free.
Tailor your resume to this Business Development Associate role.
Rezi rewrites your resume against ISN Software Corporation's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Business Development Associate posting at ISN Software Corporation — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Business Development Associate posting at ISN Software Corporation — free, in seconds.
About the Role
ISN is seeking a full-time Associate to join our award-winning Customer Service team in Sydney. This role is the first step in a rotational program, offering comprehensive training and opportunities for professional development within a growing global company. You will proactively service and support contractor/supplier clients, gaining experience in customer service, inside sales, and client engagement.
Responsibilities
- Fielding incoming calls and inquiries
- Inside sales support
- Assisting customers in navigating the ISNetworld product
- Providing employees with knowledge and skills for company success
- Engaging directly with Hiring Clients, including Fortune 500 companies
- Generating business growth through account expansion and new client prospecting
- Taking on increasing responsibility in a team environment
Requirements
- Bachelor’s degree from an accredited university and/or equivalent work experience
- Excellent verbal and written communication skills
- Excellent customer service orientation
- Proficient computer skills (Word, Excel, PowerPoint, e-mail applications)
- Desire to work with people and consistently engage in verbal interaction over the phone
- Ability to de-escalate calls using critical thinking and soft skills
- Genuine desire to progress into a sales development role
- Must be within commutable distance to the office
- Willing to come into the office for required trainings, events, team activities, and meetings
- Required to be in-person during training and at least 3 days per week on an ongoing basis
Skills
- Soft skills development
- Customer service excellence
- Critical thinking
- Sales development
Location
- Sydney
- Dallas, Texas (for initial training)
Work Type
- Full-time
- Hybrid working schedule
- Up to 20% travel
Experience Level
- Entry-level
- 12-24 months on Customer Service team before rotation
Education Level
- Bachelor's degree or equivalent work experience
Salary/Compensations
- $90,000 AUD annually (Base Pay)
- Up to $11,000 AUD (Annual Target Incentive Bonus)
Benefits
- Up to $400 AUD reimbursement for office parking or public transportation
- Monthly cell phone reimbursement
- 100% company-paid supplemental health insurance premiums for employees and dependents
- Long-Term & Short-Term Disability Coverage
- Lunch provided on in-office days
- Domestic and international travel opportunities
- 11.5% superannuation contribution
- 4 weeks of annual leave per year of service
- 10 days of personal leave per 12 months
- 12 paid holidays
- Team-building activities and events
- Quarterly kick-off meetings
- Community volunteer day
- Matching charitable gift program
- Employee assistance program
- Professional development & training opportunities
- Wellness Program
- Business casual dress code, jeans allowed
About the Company
- ISN was established in 2001 and is a global leader in contractor and supplier management.
- Works closely with a variety of household-name clients in the US, Canada, Europe, Australia, Latin America, and the Middle East.
- Connects clients with safe and reliable contractors and suppliers.
- Incorporates a level of due diligence in the contractor management process.
- Offers a dynamic work environment and excellent professional development opportunities.
- Culture is powered by its people, encouraging best performance and rewarding it with growth opportunities.
Equal Opportunity
- ISN does not provide employee sponsorship for this position.