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About the Role
As a Bodily Injury Claims Representative III, you will be responsible for the investigation, negotiation, and resolution of complex Bodily Injury Claims. You will contribute to our client service culture through daily interactions and by implementing innovative, client-centric solutions.
Responsibilities
- Investigating, interpreting coverage, negotiating and settling very large and complex bodily injury claims for Automobile Policies.
- Contacting claimants, clients, lawyers and witnesses in the investigation and resolution of claims.
- Managing very complex files involving multiple parties in defense litigation and Alternative Dispute Resolution (ADR).
- Coaching, training, and providing technical support to the claims team.
- Providing exceptional client and claimant service in accordance with our claims service and quality standards, with the view of enabling the organization to be the industry leader in client engagement.
Requirements
- Minimum 5 years of BI experience.
- Must have or will attain provincial adjuster license(s) depending on the province of work.
- Must have a vehicle, valid driver’s license and insurance.
- Subject to a Criminal Record and Consumer History background check as a condition of employment.
Skills
- Innovative mindset to improve operational efficiencies.
- Ability to influence change with a primary focus on client needs.
- Critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions and proactively propose solutions.
- Strong communication skills to clearly convey messages and explore diverse points of view.
- Ability to build trusting relationships and provide guidance to support the development of colleagues.
Location
- Canada
Work Type
- Hybrid
- Regular Full-Time
Experience Level
- III
Education Level
- Post-secondary degree or diploma
- Chartered Insurance Professional (CIP) designation
Salary/Compensations
- $72,847.00 to $121,411.00
Benefits
- Training and development opportunities
- Flexible work options
- Paid time off
- Physical and mental health programs
- Supportive workplace culture
- Paid volunteer days
- Competitive salary and incentive programs
- Comprehensive total rewards package
- Group retirement savings plans
- Pension
- Health and wellness benefits
- Dental coverage
- Disability coverage
- Life coverage
- Mental health support
- Employee assistance program
About the Company
- CGIC is a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society.
- The Claims team aspires to create peace of mind for clients and communities.
- The national team of knowledgeable and trusted professionals serve clients with compassion.
- The team is passionate about continuous improvement and operates with high-integrity, motivated by the desire to do the right thing for clients.