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About the Role

Five-Star AudioVisual, Inc. is a boutique audiovisual company serving the luxury hospitality industry. We specialize in creating immersive experiences by embracing client history, culture, and character. We are looking for enthusiastic, creative, and flexible talent to join our team and deliver extraordinary service.

Responsibilities

Assist with the day-to-day functions of the audiovisual office.
Perform set-up, operation, and strike of all audiovisual sets.
Ensure maximum client service, operational efficiency, and profitability.
Provide outstanding customer service.
Contribute to the effective management of day-to-day operations.
Timely and accurate set-up and strike of equipment for client functions.
Continually increase audiovisual skills and knowledge.
Maintain and cultivate positive public relations with Hotel accounts.
Maintain positive employee relations, strong team-player orientation, and communication standards.
Effectively utilize the company's business software.
Maintain a high level of professional appearance, demeanor, ethics, and image.

Requirements

Minimum of one year's experience in the AV industry.
Advanced knowledge and experience with AV set-ups and strikes.
Background customer service or hospitality experience required.
Certification in AV technology or related courses (preferred).
Advanced knowledge on PC and Mac software.
Excellent interpersonal and communication skills.
Ability to work long hours on your feet.
Ability to regularly lift, push, and pull up to 50 pounds.
Ability to work a varied schedule.
Must be authorized to work in the United States.

Skills

Audio - microphones, speakers, sound systems, channel mixers, etc.
Video - LCD, LED, projectors, screens, monitors, etc.
Lighting - GOBO, gels, uplighting, basic lighting kits, stage lighting, etc.
Computers - PC and Mac software
Planning skills
Organizational skill
Problem analysis

Location

New York, NY

Work Type

Full-Time

Experience Level

Minimum of one years’ experience in the AV industry

Education Level

Certification in AV technology or related courses (preferred)

Salary/Compensations

$24.00 - $26.00 Hourly

Benefits

401(k) with matching
Roth 401(k) with matching
Medical, Dental, and Vision Insurance
Health savings account
Life insurance
Paid sick time
Vacation time
Company paid holidays

About the Company

Five-Star AudioVisual, Inc. was founded in 1995 and serves as a boutique audiovisual company to the luxury market segment of the hospitality industry.
We provide the highest level of service possible for our partners and their guests.
We have stayed at the forefront of technology, specializing in the continued development of innovative strategies and implementation of high-level service standards.
We become a seamless partner as we embrace the history, culture, and character of each client and their community while creating immersive experiences that reflect their individual personalities, ideals, and goals.
Five-Stars dedication to long-term partnerships and client retention with premier customer focus is made possible by employing the most enthusiastic, creative and flexible talent in the industry, valuing every member of our team as they work with us to deliver extraordinary service at every turn.
Five-Star hires candidates who represent and uphold the Five-Star Way©; embodying passion, knowledge, integrity, and drive to deliver the Absolute Opposite of Ordinary© in performance, values, and service.