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About the Role
Accord is seeking a Product Manager to serve as the first PM in the company's history. This role will focus on product decisions involving AI, aligning priorities, keeping engineering unblocked, and ensuring the roadmap reflects customer and business needs for their category-defining product. The Product Manager will report to the VP of Product and collaborate closely with various teams and customers.
Responsibilities
- Own and drive the roadmap, setting priorities and engaging stakeholders for decision-making.
- Own the CS–product relationship, driving feedback, prioritizing inputs, and ensuring engineering has necessary resources.
- Scope and sequence delivery with engineering, determining shipment feasibility, work sequencing, and adjustments.
- Close the loop after launch by tracking feature adoption and user engagement.
- Collaborate with product marketing on release timelines and end-to-end launch coordination.
- Contribute to user research alongside design and engage directly with customers.
- Demonstrate user empathy by understanding users before proposing solutions.
- Run AI evaluations and data analysis, including cost modeling and agent framework evaluation.
Requirements
- Startup experience with comfort in high-velocity environments and managing competing priorities.
- Experience with 0→1 product development and post-launch tracking.
- Data fluency, including running AI evaluations and cost models.
- Ability to discern when AI is the appropriate tool and identify needs for human intervention.
- Exceptional communication skills to align cross-functional teams and connect work to company outcomes.
- Ability to thrive in ambiguity within a complex, high-touch product environment.
- Possesses strong opinions, is collaborative, seeks feedback, and desires growth into a strategic role.
- Accord is not able to sponsor visas for this role.
Skills
- Product Management
- Roadmap Development
- Prioritization
- Stakeholder Management
- Customer Success Collaboration
- Engineering Collaboration
- Product Marketing Collaboration
- User Research
- Data Analysis
- AI Evaluation
- Cost Modeling
- User Empathy
- Communication
Location
- Toronto
- San Francisco
Work Type
- Hybrid
Experience Level
- Mid-level
- Senior
Salary/Compensations
- Competitive top-percentile pay & equity
Benefits
- Unlimited PTO
- Health, dental, vision, life, and disability coverage
- Bi-annual team offsites
- Hybrid work environment (3 days in-office per week)
About the Company
- Accord is a Series A startup founded by leaders from Stripe, LinkedIn, and Google.
- The company has achieved significant traction with over 100 paying customers in under 12 months, partnerships with industry leaders, and positive user feedback.
- Accord's mission is to transform how Revenue Leaders drive Execution Excellence, enabling them to set and enforce standards for their Go-To-Market teams.
- The company has hubs in Toronto & San Francisco and seeks passionate builders dedicated to excellence.
- Accord fosters a collaborative, high-velocity team environment focused on excellence.
Equal Opportunity
- We believe innovation thrives when diverse perspectives come together. We’re committed to creating an inclusive environment where everyone feels valued, heard, and empowered to contribute their authentic selves. We welcome candidates of all backgrounds and identities to join our team of Accordions.