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Don't guess if your resume is good enough.
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About the Role
Uniban Canada, a part of the Driven Brands family, is a leading technology-based provider of automotive glass repair, replacement and ADAS calibration services. We offer technology-enabled glass claims management services for insurance carriers and have the largest network of installers with over 320 service centers and 300 mobile units.
Responsibilities
- Intake and assist walk-ins, appointments, and returning customers.
- Create estimates, price quotes, and invoices for auto work.
- Answer phones and return customer calls.
- Provide excellent customer service.
- Assist Manager with daily parts returns.
- Ensure accuracy when ordering parts.
- Input documentation on all calls and follow-up with callers as needed.
- Confirm all mobile jobs parts and materials before dispatching drivers.
- Open new accounts and service existing accounts.
- Maintain a professional appearance and positive attitude.
Requirements
- Must have a positive attitude and customer service mindset.
- Must have basic computer skills.
- Must have strong communication skills.
- Prior phone or call center experience is a plus.
Benefits
- Get early access to 50% of your earned wages at any time through our myFlexPay program.
About the Company
- Driven Brands is North America's largest automotive services company with a portfolio of iconic brands including Take 5 Oil Change®, Meineke Car Care Centers®, Maaco®, 1-800-Radiator & A/C®, Auto Glass Now®, and CARSTAR®.
- Our vision is to fuel the pursuit with the simplest, most convenient, and most reliable car care experience.
- Headquartered in Charlotte, NC, Driven Brands is more than a workplace. We're a launchpad — for careers, for dreams, and for people driven to do great things.
- Every day, we fuel the pursuit — for our customers chasing life's moments, for our franchisees building lasting legacies, and for each other as we grow, lead, and succeed together.
- Performance matters. We take pride in it. We own it. We show up for one another and for our communities.
- Because at Driven Brands, we're not just fixing cars. We're building futures, unlocking potential, and fueling what's possible — together.