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About the Role
Join the Festival Foods Team as a Part-Time Deli Clerk! We are seeking a Deli Clerk to join our team in our retail grocery store environment, where you'll play a crucial role in food preparation and guest service. At Festival Foods, we’re all about making mealtime easier and more enjoyable for our guests.
Responsibilities
- Providing excellent guest service.
- Help guests locate items on or off the sales floor and professionally answer the Deli Department telephone.
- Receive, prepare, and fulfill guest orders and special requests with attention to detail and quality.
- Address guest concerns and resolve issues promptly using the boomerang principle to ensure a positive experience.
- Inspect, rotate, maintain proper temperatures, and replenish all deli products on display to ensure high standards.
- Maintain proper inventory levels in the deli storage, including containers, lids, spoons, tags, and more.
- Lead by example in maintaining food safety logs and adhering to all safety standards.
- Ensure all quality standards, including quantity expectations, are met by 10 am and 5 pm daily.
- Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
- Other duties as assigned.
Requirements
- Ability to deal tactfully and effectively with guests and all personnel.
- Good oral and written communication skills.
- Ability to quickly assess and resolve issues in a dynamic and stressful work environment, while supporting team members.
- Comprehensive understanding of safety requirements and company safety policies, including proper training on slicers, lifting techniques, trash compactors, and balers.
- Knowledge of the retail food business, perishable department operations, and merchandising skills, with the ability to make timely and effective decisions.
- Lifting up to 50 pounds on an occasional basis.
- Full range of upper body motion.
- Ability to work at a fast pace.
- May be exposed to extreme temperatures.
Skills
- Food preparation
- Guest service
- Food safety
- Inventory management
- Communication skills
- Problem-solving
- Safety awareness
- Food knowledge
Location
- New London, WI
Work Type
- Part-Time
- Flexible work schedule that includes weekdays, weekends, and holidays.
Benefits
- 15% off grocery purchases for you and your immediate household.
- Weekly Pay
- Premium Pay on Sundays and select holidays.
- Two-Week Advanced Scheduling
- Vision Insurance
- Two Dental coverage options
- 3 weeks of paid parental leave
- Fitness reimbursement program
- EAP (Employee Assistance Program)
- LEAPCare Care Coaches
- 401(k) with annual discretionary match
About the Company
- We are a Wisconsin grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value.
- We operate +40 full-service supermarkets across the state of Wisconsin.
- At Festival, people are at the top of our list.
- You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.
Equal Opportunity
- We are committed to providing an environment of mutual respect where equal employment opportunities are available to all.
- We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates.
- Festival Foods believes that an inclusive environment for teammates of all backgrounds and perspectives strengthens our ability to serve our guests and communities, as we seek to recruit, develop, and retain the most talented people.