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About the Role
The Account Executive (AE) is an entry-level role that provides critical support to senior account team members, helping to drive projects internally and with clients. The AE needs to be highly organized, detail-oriented, and possess excellent communication skills to thrive in a deadline-driven, team-based agency environment. Enthusiasm for Learning and Development (L&D) within life sciences, an outgoing personality, and the ability to connect with diverse individuals are essential.
Responsibilities
- Support the delivery of L&D deliverables in a timely manner, within budget, and to meet or surpass client expectations.
- Set up project templates, timelines, and resourcing in Mavenlink, reviewing with senior account team members.
- Track project timelines in Mavenlink, ensuring data accuracy and reflecting project progress.
- Monitor budgets and flag potential overspends or out-of-scope requests to senior account team members.
- Process invoicing based on agreed client schedules.
- Update client status reports, ensuring delivery dates align with agency timelines.
- Communicate project status and updates clearly to clients, keeping them informed of next steps and potential hurdles.
- Draft meeting summary reports, including objectives, discussion points, and next steps, to manage expectations and drive alignment.
- Coordinate formal medical/legal/regulatory reviews, typically on Veeva, understanding the tasks for formal submissions.
- Review content drafts against client amends, identifying unclear points for client clarification before briefing the internal team.
- Review artworked deliverables against content drafts, ensuring critical information is not missed.
- Review development links against storyboards and content drafts, verifying programming aligns with approved storyboards and technical specifications.
- Track amendments, ensuring feedback is managed cohesively and within scope.
Requirements
- Bachelors Degree
- 1 – 3 years Account Executive or Project Management experience in a life science agency.
Skills
- Listening and questioning in project briefings and kick-off meetings
- Understanding clients’ business challenges, needs and intended outcomes for a project
- Collaboration
- Accountability
- Transparency
- Passionate about people
- Communicating with different personality types and all levels of client seniority
- Client focused
- Solutions and results focused
- Keen interest in education, healthcare and digital transformation
- Resilient and flexible
Experience Level
- Entry level
- 1 – 3 years
Education Level
- Bachelors Degree
About the Company
- To learn more about working at Red Nucleus, please visit Careers | Red Nucleus.
Equal Opportunity
- Diversity, equity and inclusion are valued at Red Nucleus and we believe we have a shared responsibility to provide equal opportunity and foster an inclusive spirit.
- We do not discriminate on the basis of race, color, national origin, religion, caste, sexual orientation, gender, age, marital status, veteran status, or disability status.