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About the Role

Swift Navigation is seeking a Senior People Operations Manager to manage the full scope of HR for its global team across 12 countries. This role is crucial for delivering a consistent, compliant, and positive employee experience, ensuring accurate people data, and fostering a supportive culture where the team can perform at its best.

Responsibilities

Serve as the company’s sole People Operations lead and the first point of contact for employees and managers on all HR matters across 12 countries.
Own end-to-end onboarding, including offer paperwork, pre-boarding, new hire orientation and 30/60/90-day check-ins, in partnership with hiring managers, IT and Finance.
Advise managers and employees on employee relations matters; conduct investigations, document outcomes and resolve concerns fairly, confidentially and in line with local law.
Run the performance management cycle, including annual reviews, calibration support and performance improvement plans, and coach managers on giving effective feedback.
Partner with Finance and our payroll providers to support accurate, on-time payroll in each country by collecting and validating inputs and resolving discrepancies.
Administer and maintain the HRIS as the single source of truth for employee data; ensure data integrity, manage system updates and integrations, and produce headcount and people reports for leadership.
Manage the PEO relationship and any Employer of Record (EOR) partners, serving as the primary contact for service issues, renewals, compliance questions and escalations.
Administer benefits programs, including open enrollment, vendor management, employee questions and periodic benchmarking to keep our offerings competitive in each market.
Manage offboarding, including exit interviews, coordination of final pay and documentation, and analysis of exit trends to identify retention risks and opportunities.
Design and lead employee engagement initiatives, such as engagement surveys, recognition programs and virtual and in-person events that connect a globally distributed team.
Maintain the employee handbook, country-specific policies and HR processes; monitor employment law changes in the countries where we operate and keep the company compliant.
Support compensation reviews, promotions and leave administration in partnership with leadership and Finance.
Other duties as needed.

Requirements

6+ years of progressive HR experience, including at least 3 years as an HR generalist or manager, ideally as a solo or small-team HR lead.
Experience supporting a distributed, multi-country workforce, including working with PEOs and/or EORs.
Strong working knowledge of US employment law and familiarity with employment practices in other regions (such as Europe and APAC), plus the ability to research local requirements quickly.
Hands-on experience administering an HRIS and supporting multi-country payroll.
Sound judgment in handling sensitive employee relations matters with discretion, empathy and objectivity.
Self-directed and highly organized, with the ability to prioritize competing demands and deliver without a larger team to lean on.
Excellent written and verbal communication skills and the ability to build trust with employees at every level, across cultures and time zones.
Comfort working with data in Google Sheets or Excel to maintain records, spot trends and create reports.
Flexibility to occasionally work outside standard hours to support colleagues in other time zones.
Experience supporting ISO certification and surveillance audits, including keeping training, competency and onboarding records audit-ready and helping maintain people-related controls and documentation.
Experience administering immigration and work authorization processes, including Form I-9/E-Verify compliance, coordinating US visa and green card cases with outside immigration counsel, and supporting work permits and visas for international hires and business travel.

Skills

HRIS administration
Multi-country payroll support
Employee relations
Performance management
Benefits administration
Onboarding
Offboarding
Employee engagement
Policy development
Compensation review
Leave administration
US employment law
International employment practices
Data analysis (Google Sheets/Excel)
Immigration and work authorization processes
ISO certification support

Location

Global

Work Type

Flexible work environment
Work-from-home days

Experience Level

Senior

Education Level

Bachelor’s degree in Human Resources, Business or a related field, or equivalent experience.
PHR/SPHR or SHRM-CP/SCP certification (plus)
Experience in a technology company (plus)

Salary/Compensations

$100,000 - $150,000

Benefits

Flexible vacation
Competitive salary
Benefits packages
Stock options
Tech talks
Mentorship programs
Employee events
Growth and learning opportunities

About the Company

Swift Navigation is changing the way we navigate and understand the world with its precise positioning technology platform, improving location accuracy from several meters to centimeter-level.
Their technology is trusted by millions of devices across industries, enabling safer driving, improving efficiency for last-mile delivery and commercial transport operations, increasing accuracy for mobile devices and creating new possibilities for rail, robotics and machine control.
The company fosters a collaborative, diverse, flexible, and supportive global team environment.

Equal Opportunity

Swift Navigation is a diverse and inclusive team.
We are an equal opportunity employer.
We welcome applicants from all backgrounds to apply regardless of race, ethnicity, religion, gender, sexual orientation, age, disability status or other defining characteristics.