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About the Role
The Senior Administrative Coordinator, Office of the President, provides high-level administrative and operational support to ensure the efficient day-to-day functioning of the Office of the President. This role manages administrative workflows, coordinates meetings and logistics, supports clinical operations processes, and helps maintain a seamless experience for executive stakeholders and patient families.
Responsibilities
- Provide comprehensive administrative support to the President and Director, Office of the President, including managing calendars and inboxes, prioritizing communications, and preparing meeting materials.
- Coordinate meeting logistics, including catering arrangements and room preparation; prepare daily coffee and lunch for the President; and ensure meetings start and transition on time.
- Manage travel arrangements, including itineraries, logistics, and related documentation.
- Process invoices, reimbursements, and expense submissions in a timely and accurate manner.
- Maintain daily operational flow of the Office of the President, including end-of-day office close-down procedures and preparation for the following business day.
- Provide high-quality patient experience for families receiving care at Child Mind Institute.
- Check in patient appointments and process daily billing through the electronic medical record (EMR) system.
- Follow HIPAA guidelines and maintain accurate and updated patient records.
- Manage prescription requests, prior authorizations and appeals for medication requests.
- Perform additional job-related duties as assigned.
Requirements
- Bachelor’s degree in a related field.
- 2 years of experience in office management or operations coordinator role.
- Skilled in using database management systems, including workspace management, generating reports and maintaining dashboards.
- Strong proficiency in office software and tools, including Microsoft Office Suite and collaboration platforms.
Skills
- Database management systems
- Workspace management
- Report generation
- Dashboard maintenance
- Microsoft Office Suite
- Collaboration platforms
- HIPAA guidelines
- EMR system
- Calendar management
- Inbox management
- Travel arrangement coordination
- Invoice processing
- Expense processing
- Prescription management
- Prior authorization management
- Medication appeal management
Location
- MIDTOWN, NY
Work Type
- Full-time
Experience Level
- Senior
- 2 years of experience
Education Level
- Bachelor's degree
Salary/Compensations
- The salary range for the position is posted.
Benefits
- Medical insurance
- 401(k)
- Paid parental leave
- Dependent care
- Discounted tickets
- Entertainment perks programs
About the Company
- We're dedicated to transforming the lives of children and families struggling with mental health and learning disorders by giving them the help they need.
- We've become the leading independent nonprofit in children's mental health by providing gold-standard evidence-based care, delivering educational resources to millions of families each year, training educators in underserved communities, and developing tomorrow's breakthrough treatments.
Equal Opportunity
- Child Mind Institute is committed to fostering an inclusive and equitable workplace where all individuals are treated with respect and dignity.
- We are proud to be an equal opportunity employer and prohibit discrimination and harassment of any kind.