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About the Role
The Disability System Solutions & Modernization team seeks an experienced Senior Business Analyst to work on large-scale projects. This role involves collaboration with various teams within Disability and the Workplace Benefits & Retirement organization, transforming operations through complex problem-solving and challenging deadlines.
Responsibilities
- Perform analysis on business problems through the lenses of people, process, and technology.
- Develop and demonstrate subject matter expertise around our disability systems.
- Drive stakeholder engagement by facilitating workshops and interviews to identify and document business needs.
- Develop business process diagrams in BPMN 2.0 for current and future state.
- Collaborate with technology stakeholders to ensure understanding of the business requirements, use cases and solution design.
- Represent the business to ensure solution delivery is appropriate and meets the needs of the business.
- Presenting recommendations to senior leaders in the organization.
- Provide expertise in ambiguous situations, identifying and resolving complex problems.
- Contribute to successful project completion within budget and on time by identifying risks and recommending mitigation strategies.
Requirements
- Skilled at building strong, collaborative relationships at all levels of an organization.
- Well-developed verbal and written communication skills, able to tailor communication style to the audience.
- High proficiency with Excel, Visio, PowerPoint, and CoPilot.
- Solution focused – enjoys the challenge of problem solving.
- Ability to analyze complex data to determine appropriate course of action towards objectives.
- Strong time management skills with the ability to prioritize multiple deadlines/competing projects while working independently and as part of a team.
- Ability to work with a high degree of detail and accuracy in a fast-paced environment.
- Ability to work through ambiguity.
- An enthusiastic team player who enjoys sharing knowledge, experience, and ideas, and is open to the ideas and input of others.
- Commitment to self development.
- Reliability Status Security Clearance required.
- 2-4 years of experience in a Business Analyst or comparable role.
- Post-secondary education in business or a similar/related field, or equivalent experience.
- Disability insurance knowledge is an asset.
Skills
- Excel
- Visio
- PowerPoint
- CoPilot
- Business Analysis
- Stakeholder Engagement
- BPMN 2.0
- Risk Management
- Problem Solving
- Time Management
- Data Analysis
- Communication
Work Type
- Temporary
- Full Time
- Hybrid
Experience Level
- Senior
- 2-4 years
Education Level
- Post-secondary education in business or a similar/related field, or equivalent experience
Salary/Compensations
- $62,800 - $104,700 annually
Benefits
- Flexible health and dental benefits
- $5,000 mental health benefit
- Career Development opportunities
- Access to industry-leading learning programs
- Up to $2,000 annually towards education reimbursement
- Volunteer day
- Company-matching pension plan
- Share ownership program
- Additional investment options
- Employee recognition programs
- Service milestone celebrations
- Employee discounts
About the Company
- United by a shared purpose: to improve the financial, physical and mental well-being of Canadians.
- Trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.
- Looking for people who live our values everyday: step up, do the right thing, and deliver – for our customers, communities and each other.
Equal Opportunity
- Committed to removing barriers and ensuring equal access to employment.
- Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com.
- All information provided will be handled in accordance with applicable laws and Canada Life policies.