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About the Role
The Resource Recovery Center of Orange County provides care to individuals with Alcohol and Substance Use Disorders. This role supports clients in a NY State OASAS certified program, coordinating engagement from pre-admission through discharge, and ensuring adherence to organizational values and best practices in client care.
Responsibilities
- Provide aid to individuals with substance use disorders in a NY State OASAS certified program.
- Coordinate client engagement, including pre-admissions, safety screenings, and orientation.
- Monitor and encourage client participation in daily program routines.
- Ensure a "best practice approach" to client care.
- Act as a role model to facilitate client motivation.
- Communicate effectively within the interdisciplinary team.
- Ensure seamless and consistent shift-to-shift transitions.
- Maintain a safe, organized, and therapeutic program environment.
- Provide courteous and engaging customer service.
- Ensure the safety and well-being of clients, visitors, and personnel.
- Support evacuation drills and emergency code responses.
- Ensure proper response to significant incidents and timely reporting.
- Observe and monitor clients, providing trauma-informed redirection.
- Communicate client activity to interdisciplinary teams.
- Assist with locating clients and escorting them to appointments.
- Assist with meals and monitor the dining area.
- Assist with nicotine dosing administration.
- Support proper room searches for contraband.
- Monitor facility premises, access points, and activity areas.
- Ensure clients' basic needs are met.
- Perform routine room checks.
- Supervise client leisure time and recreation activities.
- Escort clients to mealtimes, groups, and activities.
- Support collection of urine specimens for drug toxicology.
- Maintain accurate records on shift reports.
- Provide supportive feedback and participate in teamwork.
- Adhere to company service and operating standards.
- Remain in compliance with local, state, and federal regulations.
- Adhere to dress code policy.
- Coordinate bed and room assignments.
- Assure clients follow daily schedules.
- Ensure the dining room is cleaned and the Search Room is stocked (Overnight).
- Conduct hourly room checks (Overnight).
- Participate in interdepartmental staff meetings.
- Participate in shift exchange meetings and complete standardized shift communication.
- Complete all assigned trainings in a timely fashion.
- Complete additional duties as assigned.
Requirements
- High school diploma or equivalent required.
- One (1) year related work experience preferred.
- Familiar with DSP, BHT, Milieu Counselor in Mental Health.
Skills
- Multi-tasking
- Independent judgment
- Solid decision-making skills
- Integrity
- Teamwork
- Working independently
- Dedication to excellence in customer service
- Ability to listen with an 'open mind'
- Showing understanding and compassion
- Proactive in anticipating client and staff needs
- Ability to maintain a professional impression
- Highly effective verbal and written communication skills
- Ability to listen, communicate, and relate to other staff on a professional level
- Capable of following complex instructions
- Ability to walk, stand, sit, bend, lift, and/or move continually during working hours
- Ability to lift items and/or equipment of up to 25 pounds
- Computer proficiency with email, outlook, and office suite
- Great interpersonal & communication skills
- Detail Oriented
Location
- Orange County
Work Type
- Full-time
- Overnight Shift
Experience Level
- 1 year related work experience preferred
Education Level
- High school diploma or equivalent
Salary/Compensations
- $17.00 - $19.50 per hour
About the Company
- The Resource Recovery Center of Orange County is dedicated to providing the highest quality of care to those suffering from Alcohol and Substance Use Disorders.
- Substance Use Disorders are chronic illnesses, and treatment provided is based upon the presenting needs of the individual.
- Our goal is to help individuals and families begin the physical, emotional and spiritual healing process by utilizing compassionate, encouraging and evidence-based practices.
- We ultimately strive to guide individuals, and their families, towards a goal of living life to its full potential-free from addiction.