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About the Role
The AI Enablement Analyst will provide analysis and own AI applications deployed within the Firm. This role will assist the firm to maximize value from AI investments by coordinating platform management, tracking roadmaps, supporting end-user adoption, and aligning new capabilities with business needs, governance, and technology standards. This is an opportunity for a client-focused professional passionate about innovation and driving organizational success.
Responsibilities
- Owns the Firm’s core AI legal applications, with secondary responsibility for other enterprise AI tools
- Serves as the primary point of contact for attorney inquiries about core AI legal applications, triaging questions, troubleshooting usage issues, and escalating to the vendor or internal teams as needed
- Stays current on product releases, feature launches, and licensing changes, and translates what's new into clear guidance for attorneys and firm leadership
- Partners with IT, KM, Innovation, Security, Risk, and business stakeholders on adoption and use-case development
- Coordinates testing and rollout of new features, integrations, and workflows
- Tracks usage, adoption, feedback, and business value, and identifies opportunities to improve return on investment
- Maintains governance, documentation, policies, training materials, and support processes
- Serves as a point of coordination with vendors, including issue management, meetings, and follow-up on open items
- Supports evaluation of integrations with document systems, knowledge tools, Microsoft 365, and other firm platforms
- Assists with communications, demos, and user enablement to drive responsible adoption
- Identifies emerging AI tools and capabilities relevant to legal practice and firm operations
- Performs other duties as assigned
Requirements
- A Bachelor’s degree or equivalent work experience
- Minimum 2 years’ experience in a professional services environment
- A general understanding of IT systems, networking and computer software
- Proficiency in Microsoft Office and similar productivity tools
- Experience in Legal, Financial or Technology Consulting industries preferred
- Knowledge of Legal industry-specific software applications preferred, such as: document management, knowledge management, document review, contract analysis, enterprise search, time tracking, etc.
- Strong communication, problem solving, time management, and teamwork skills
- Ability to manage priorities and adjust projects based on customer or management feedback
- Creativity, enthusiasm, strong analytical skills and eagerness to take on responsibility and learn new skills
- Ability to excel in a fast-paced, dynamic, 24x7 technology department
- Ability to work additional hours, as needed
Skills
- Microsoft Office
- Communication skills
- Problem solving skills
- Time management skills
- Teamwork skills
- Analytical skills
Location
- New York
Work Type
- Hybrid
Experience Level
- Minimum 2 years
Education Level
- Bachelor’s degree or equivalent work experience
Salary/Compensations
- $120,000 to $140,000
Benefits
- Paid time off
- Medical
- Dental
- Vision care
- 401(k)
- Substantial health club discounts
About the Company
- Cravath is a firm that is deploying AI applications.