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About the Role
As a Software Engineer on the Commercial System Project Team, you will own a defined service or integration area, taking responsibility for its delivery, reliability, and incident response. You will design, build, test, and maintain software connecting systems and automating critical business processes across product catalog, customer management, ordering, billing, provisioning, and inventory management. You will collaborate with engineers, vendors, and implementation partners to deliver solutions within the back-office architecture, modernizing systems and ensuring software reliability and maintainability.
Responsibilities
- Take end-to-end responsibility for complex feature delivery, reliability, runbooks, service-level objectives, cost awareness, and incident response.
- Develop backend services, integrations, workflows, and business logic using clean, maintainable code.
- Translate business requirements into service-level designs and working software, identifying technical implications, gaps, and dependencies.
- Develop solutions that respect each system’s responsibilities, data ownership, and role as a source of truth.
- Document technical decisions and trade-offs and collaborate with other teams when changes affect connected systems.
- Write and maintain automated tests, review code, address technical debt, and verify software across complete business workflows.
- Deploy, debug, and support software in production, operating it to its security baseline and responding to incidents.
- Build tooling and software changes required for migrations and rollouts.
- Work with vendors and implementation partners on solution designs, integrations, technical dependencies, and issue resolution.
- Run a personal agent fleet using the shared toolkit and create and improve specifications for agents.
- Apply AI to coding, testing, refactoring, troubleshooting, and other engineering workflows.
- Review generated code and remain accountable for its quality.
- Demonstrate tangible improvements in engineering productivity or software quality.
- Support junior engineers, lead service-level design discussions, and contribute to broader engineering initiatives.
- Build toward ownership or larger initiatives.
Requirements
- 4-6 years of hands-on experience developing backend software and integrations across business systems.
- Experience taking ownership of complex technical work.
- Experience using AI as part of the software development process, with an emphasis on validating outputs and demonstrating improvements in productivity or software quality.
- A strong understanding of how services, integrations, data, and business processes work together across connected systems.
- Ability to identify dependencies and technical implications.
- The ability to make thoughtful technical decisions, evaluate trade-offs, maintain high standards for code quality, and take accountability for the software owned.
- An understanding of what it takes to operate reliable production software, including security, performance, incident handling, and the customer and business impact of technical issues.
- Experience with workflow orchestration, CRM, billing, ERP, or commerce platforms is valuable.
- Ability to quickly learn unfamiliar systems and the business processes they support.
- The ability to guide junior engineers, contribute constructively to technical discussions, and work effectively with engineers, vendors, and implementation partners.
- If you meet around 70% of the qualifications, we still encourage you to apply.
Skills
- Backend software development
- Integrations
- AI-enabled development
- Systems thinking
- Engineering judgment
- Operational mindset
- Business systems knowledge
- Collaborative leadership
- Workflow orchestration
- CRM
- Billing
- ERP
- Commerce platforms
Location
- Remote
- Hybrid
Work Type
- Hybrid
- Full-time
Experience Level
- 4-6 years of hands-on experience
Salary/Compensations
- $130,000 - $150,000 CAD base salary
Benefits
- Health, dental, and flexible spending accounts
- Vacation and sick days
- Professional development budget
About the Company
- At Roadpost, we've spent years building trust with people who need to stay connected beyond cell coverage, in the world's most remote places.
- ZOLEO is our global messaging platform powered by the Iridium satellite network, used by adventurers, remote workers, and enterprise teams operating off-grid.
- ZOLEO is evolving from a hardware-led satellite communicator into a safety and preparedness platform, combining intelligent monitoring, automation, and real-time visibility.
- We're just getting started, and we want people who want to build it with us.
Equal Opportunity
- Our recruitment process may use artificial intelligence tools, alongside human review, to assist with the screening or assessment of candidates.
- We are currently hiring for this role and welcome candidates from all backgrounds and experiences.
- We are committed to fostering an inclusive, accessible workplace.
- We’re happy to provide reasonable accommodations throughout the recruitment process; if you require support, please let us know when you apply, and we’ll work with you to meet your needs.