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About the Role
Quality assurance plays an important role in helping the Salesforce team deliver reliable enhancements, integrations, and releases. As Quality Assurance Analyst, you will plan and execute manual testing, support release and regression activities, manage defects, and work with technical and business partners to help ensure solutions meet functional and business requirements. Your work will strengthen testing capacity, reduce production risk, and support timely, high-quality delivery.
Responsibilities
- Plan, execute, and maintain manual test plans, test cases, and test scripts for Salesforce enhancements, integrations, and production support activities.
- Coordinate and perform functional, regression, integration, and user acceptance testing across Salesforce releases, helping validate system stability and minimize production risk.
- Identify, document, prioritize, and retest software defects, partnering with developers and project teams to resolve issues and improve solution quality.
- Collaborate with technical and business teams to clarify requirements, support Agile ceremonies, maintain QA documentation, share knowledge, and improve testing efficiency and delivery quality.
Requirements
- Hands-on software quality assurance experience, strong analytical judgement, and a collaborative approach to testing in an Agile environment.
- Experience performing software quality assurance activities within enterprise applications and Salesforce.
- Experience developing and executing manual test cases and documenting testing results.
- Experience working within Agile delivery environments.
- Ability to independently manage moderately complex testing assignments, assess quality risks, prioritize testing activities, and escalate significant concerns appropriately.
- Strong analytical and critical thinking skills, attention to detail, organization, and clear written and verbal communication.
- Preferred experience includes supporting Salesforce platform implementations or enhancements.
- Preferred experience includes using test management and defect tracking tools.
- Preferred experience includes regression, integration, and user acceptance testing.
- Preferred experience includes knowledge of test automation concepts or tools.
- Preferred experience includes Salesforce certifications such as Admin, Advanced Admin, or BA.
- Preferred experience includes an ISTQB or other recognized Quality Assurance certification.
- Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.
Skills
- Salesforce
- Manual testing
- Regression testing
- Integration testing
- User acceptance testing
- Defect management
- Agile methodologies
- Test management tools
- Defect tracking tools
- Test automation concepts
- Test automation tools
Location
- 1 Adelaide St. E., Toronto, ON
Work Type
- Hybrid
Experience Level
- Mid-level
Education Level
- Bachelor's degree in Computer Science, Information Technology, Business, or a related discipline, or an equivalent combination of education and experience.
Salary/Compensations
- $62,600-$86,000 annually
Benefits
- Comprehensive health and welfare benefits
- Tuition reimbursement
- Retirement savings plans
- Paid time-off programs (vacation, sick leave, and holidays)
About the Company
- Element Fleet Management is re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience.
- At Element Fleet Management, you will contribute to reliable Salesforce solutions that support teams across the business and strengthen the quality of technology delivery.
- You will work with technical and business partners, apply your QA expertise to meaningful releases, and help improve the testing practices that support consistent, high-quality outcomes.
Equal Opportunity
- Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging.
- We are pleased to consider all qualified applicants for employment without regard to race, color, religion, genetic information, sex, gender identity, sexual orientation, age, marital status, family status, ancestry, national origin, citizenship, physical or mental disability, veteran status, military obligations or any other characteristic protected by federal, state and local laws.
- Disability-related accommodations during the application and interview process are available upon request.
- Element Fleet Management also uses AI-assisted tools to help screen and assess applications. These tools analyze information you provide (for example, your rēsumē and screening responses) to identify job-related skills, qualifications, and experience. AI outputs do not by themselves determine whether you advance or receive an offer – they assist recruiters and hiring managers. Final hiring decisions are made by people.