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About the Role
Four Seasons Hotel Austin is seeking a Concierge to join our dynamic Rooms Team, looking for someone with excitement and dedication in serving our guests. The Concierge will be responsible for the guests' overall experience and personalizing their stay.
Responsibilities
- Make recommendations to guests based on their needs.
- Personalize guest stays based on their reasons for visiting.
- Arrange transportation, babysitters, dog walkers, and flowers.
- Provide a world-class employee experience and company culture.
Requirements
- Member of Les Clefs d’Or preferred
- Knowledge of Opera preferred
- One to two years’ experience working as a Concierge or within Front Office preferred
- Strong knowledge of the city to make recommendations
- Ability to multi-task on several items at once
- Work authorization in the United States
- Flexibility in working mornings, evenings, weekends and holidays
Skills
- Guest service
- City knowledge
- Multi-tasking
Location
- Austin, Texas
Work Type
- Full-time
- Flexible schedule
Experience Level
- 1-2 years experience
Salary/Compensations
- Competitive Salary, wages
Benefits
- FREE Medical, Dental and Vision Insurance after 30 days
- Room night stays at Four Seasons Worldwide
- Employee meals prepared by the Four Seasons Culinary Team
- Dry cleaning and alteration of employee uniforms
- Parking in Downtown Austin during work shifts
- Discounted public transportation options
- Discounted Four Seasons beds and bedding
- Discounted Gold’s Gym membership
- Vacation, Sick, Twelve (12) Paid Holidays
- 401k participation with a company matching program
- 100% Company-Paid Parental Leave
- Growth opportunities within Four Seasons
- Excellent Training and Development opportunities
- Employee Discount for stays at any Four Seasons worldwide
- Complimentary Dry Cleaning for Employee Uniforms
- Complimentary Employee Meals
About the Company
- Four Seasons is powered by its people, fostering a collective of individuals who strive for improvement and treat each other with respect.
- The company is committed to creating amazing experiences for guests, residents, and partners through luxury with genuine heart.
- Four Seasons believes in recognizing familiar faces and welcoming new ones, treating everyone with respect.
- The company's purpose is to create lasting impressions through genuine connections with people and the world.
- Four Seasons Hotel Austin is a lakeside retreat in downtown Austin, near Lady Bird Lake, offering 286 guest rooms and suites, two dining outlets, a luxury spa, and event space.
Equal Opportunity
- Four Seasons is an Equal Opportunity, Affirmative Action employer.
- Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
- EEOC is The Law poster information is available.