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About the Role
The DSP Team Lead will lead their team in day-to-day operations and support the implementation of a new community-based program, a critical aspect of the Human Rights Remedy. This role involves guiding teams through ambiguity, creating safe spaces, and developing effective partnerships to empower individuals with disabilities.
Responsibilities
- Managing the delivery of Disability Support Programs, ensuring regional needs are met.
- Providing recommendations for program improvements and monitoring their delivery and evaluation.
- Full responsibility for the recruitment, selection, and onboarding of team members, as well as discipline, performance management, and grievance procedures.
- Leading the team through change, providing coaching, performance management, conflict resolution, and professional development.
- Mentoring the team to achieve short-term and long-term departmental priorities.
- Building and nurturing partnerships within communities, including leading the promotion of local and people-centered services and developing leadership of persons with disabilities in program improvement.
- Championing inclusivity and human-centered approaches in all aspects of work.
- Fostering authentic professional relationships in the workplace and community.
Requirements
- Completed post-secondary education in Management, Social Sciences, Disability Supports, Human/Social Services or Health Care Related fields, plus several years of related experience, or an equivalent combination of training and experience.
- Several years of related experience in the implementation of disability services and programs.
- Team leadership experience.
- Strong relationship management skills to partner with community members and develop/implement individual-specific services.
- Leadership skills to help the team navigate changes aligning with the new DSP framework.
- Collaborative work experience to maintain equitable and standardized processes for selection, onboarding, coaching, and management of team members.
- Skills in interpreting information, particularly pertaining to the DSP remedy, and providing expert guidance for program delivery and compliance.
- Excellent interpersonal skills and empathy for conflict resolution and navigation in ambiguous situations.
- Understanding of the challenging circumstances faced by individuals with disabilities and mental health conditions, and awareness of the compounded impact of intersectionality.
- Ability to travel frequently within and occasionally outside of the region.
- Must have the ability to travel frequently within and occasionally outside of your region.
Skills
- Team leadership
- Relationship management
- Change management
- Collaboration
- Information interpretation
- Program delivery
- Compliance guidance
- Interpersonal skills
- Conflict resolution
- Ambiguity navigation
- Empathy
Location
- SYDNEY
Work Type
- Permanent
- Full-time
Experience Level
- Several years of related experience in the implementation of disability services and programs
- Team leadership experience
Education Level
- Post-secondary education in Management, Social Sciences, Disability Supports, Human/Social Services or Health Care Related fields
- Equivalent combination of training and experience
Salary/Compensations
- $3,247.28 - $4,059.12 Bi-Weekly
Benefits
- Defined Benefit Pension Plan
- Health
- Dental
- Life Insurance
- General illness
- Short and Long Term Disability
- Vacation
- Employee and Family Assistance Programs
- Career Development
- Career guidance, tools, resources, and ongoing training
- Engaging workplace
- Countless career paths
About the Company
- At the Department of Opportunities and Social Development (OSD), we are a large and diverse department providing a broad portfolio of programs and services including Child and Family Wellbeing (CFW), Employment Support Services (ESS), Income Assistance (IA), Homelessness and Supportive Housing, and Disability Support Program (DSP).
- The Disability Support Program (DSP) is committed to fostering innovative ways to empower individuals with disabilities to pursue their vision of a fulfilling life.
- We are on a journey to implement international best practices that uphold human rights and choice to enhance the way people engage with their communities.
- We envision Nova Scotia as a place where people with disabilities can choose the life they want to live, in communities that are welcoming, inclusive, and supportive.
- A life where individuals can build authentic relationships, explore their interests, and achieve their full potential as valued citizens in their community.
Equal Opportunity
- Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve.
- The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians, Persons of African Descent, Racialized Persons, Persons with Disabilities, 2SLGBTQIA+ Persons and Women in occupations or positions where they are under-represented.
- We are committed to providing an inclusive and accessible recruitment process.
- Candidates may request accommodations based on any grounds protected by the Human Rights Act.