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About the Role
The Maintenance Technician performs general maintenance, completes service requests, supports unit turns, and helps maintain clean, safe, and welcoming community spaces while providing excellent customer service.
Responsibilities
- Complete work orders and routine service requests promptly, following the company’s 24-hour response standard.
- Perform general repairs involving electrical, plumbing, HVAC, appliances, carpentry, and other building systems.
- Inspect and maintain grounds, breezeways, common areas, vacant units, models, amenities, and maintenance workspaces.
- Assist with unit turns, including inspections, repairs, lock changes, vendor coordination, punch work, and completion of required checklists.
- Identify and report maintenance, safety, inventory, and equipment concerns to the Maintenance Supervisor.
- Perform preventive maintenance, unit inspections, filter changes, and other scheduled property inspections.
- Assist with pool maintenance and required safety, OSHA, EPA, and SDS documentation as directed.
- Maintain tools, equipment, supplies, service records, and maintenance logs.
- Participate in safety meetings and maintain required licenses and certifications.
- Provide weekend, overtime, and after-hours on-call coverage as scheduled.
- Communicate professionally with residents, guests, vendors, contractors, and team members.
- Follow all company policies, safety procedures, and supervisor instructions.
- Perform other duties as assigned by the immediate supervisor.
Requirements
- Working knowledge of electrical, plumbing, HVAC, appliance repair, and basic construction.
- General mechanical aptitude and willingness to learn.
- Previous property or general maintenance experience preferred.
- Strong customer service, communication, organization, and time-management skills.
- Ability to follow written and verbal instructions and work independently or as part of a team.
- Ability to remain professional and productive in a fast-paced environment.
- Must provide personal tools required for the position.
- Ability to climb ladders, perform physical maintenance work, and lift or carry heavy items.
- Availability to work weekends, overtime, and after-hours on-call shifts as needed.
Skills
- Electrical
- Plumbing
- HVAC
- Appliance repair
- Carpentry
- Customer service
- Communication
- Organization
- Time-management
- Mechanical aptitude
Education Level
- High school diploma or GED