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About the Role
As an Account Manager, you are vital to daily business operations and customers’ success. You will help grow the agency through meaningful customer relations and acting as a liaison between customer needs and agent office departments. You will improve the lives of customers by proactively marketing relevant products and services.
Responsibilities
- Develop and maintain customer relationships to drive retention and growth.
- Conduct policy reviews and provide recommendations to customers.
- Oversee the resolution of complex customer issues.
- Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.
Requirements
- Experience in insurance sales or account management preferred.
- Leadership and interpersonal skills.
- Proven track record of meeting sales targets.
- Willingness to engage in sales conversations.
- Bilingual Spanish preferred.
Skills
- Interpersonal skills
- Sales
- Customer relations
- Communication
Salary/Compensations
- Competitive salary
Benefits
- License reimbursement
- Opportunity for advancement
- Paid time off
- Training & development
- Bonus based on performance
- Flexible schedule
- Paid holidays
About the Company
- The agency was opened in 2012 and is led by a team of four. The leader has a background in financial services and is a graduate of Saint John's University. The agency supports the local community by sponsoring area schools, Boy Scouts, and other local organizations. The office environment is friendly, supportive, and people-focused. They are looking for someone who enjoys talking with and getting to know others, is outgoing, personable, coachable, willing to learn, has a positive attitude, and can connect with people. The ideal candidate is a nice person who will contribute to a great team environment and take excellent care of customers.