Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Brokerage Communications Specialist role.
Rezi rewrites your resume against Robinhood's job description. Free.
Tailor your resume to this Brokerage Communications Specialist role.
Rezi rewrites your resume against Robinhood's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Brokerage Communications Specialist posting at Robinhood — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Brokerage Communications Specialist posting at Robinhood — free, in seconds.
About the Role
We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers, sharp problem-solvers, and builders who are wired to make an impact. This role is on the Brokerage Communications Operations team, ensuring customers receive clear, compliant, and timely information about their accounts and financial services. You will play a key role in managing the full lifecycle of regulatory customer communications, owning the day-to-day execution and collaborating with various departments. This position offers ground-floor exposure to a program with national visibility.
Responsibilities
- Manage the full lifecycle of regulatory mass customer communication campaigns, including defining project scopes, timelines, and communications schedules, and drafting clear customer notices.
- Participate in the team's 24/7 on-call rotation, responding to operational incidents, drafting urgent customer-facing messaging, and coordinating key communications with leadership.
- Validate the successful delivery of required customer communications using data and reporting tools to ensure regulatory compliance for trade confirmations, statements, and disclosures.
- Maintain comprehensive and organized delivery evidence to support audits, exams, and regulatory reviews.
- Partner with Compliance, Legal, Senior Leadership, and other departments to manage competing priorities across daily operational communications and concurrent regulatory projects.
Requirements
- Hold Series 7 and Series 24 licenses.
- Bring 3+ years of experience in a financial services operations and regulatory compliance environment.
- Demonstrate exceptionally polished written and verbal communication skills, with the ability to draft clear regulatory notices and present updates to senior leadership.
- Show strong project coordination and self-starter skills, with the ability to manage multiple concurrent timelines and adapt to changing regulatory deadlines.
- Feel comfortable working with structured data and AI-powered tools to pull, analyze, and reconcile datasets across operational systems.
- Display high attention to detail, a proactive approach to identifying operational improvements, highly collaborative and strong relationship management skills.
Skills
- Written communication
- Verbal communication
- Project coordination
- Self-starter
- Working with structured data
- AI-powered tools
- Data analysis
- Data reconciliation
- Attention to detail
- Proactive approach
- Collaboration
- Relationship management
Location
- Chicago, IL
- Denver, CO
- Lake Mary, FL
- New York, NY
Work Type
- Hybrid
Experience Level
- 3+ years
Education Level
- Bachelor's degree or equivalent practical experience
Salary/Compensations
- $85,000—$100,000 USD (Zone 1)
- $75,000—$88,000 USD (Zone 2)
- $66,000—$78,000 USD (Zone 3)
Benefits
- Challenging, high-impact work to grow your career
- Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
- Top Tier benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents
- Access to the best AI tools on the market and continuous AI skill-building for every employee, technical or not
- Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more
- Employer-paid life & disability insurance, fertility benefits, and mental health benefits
- Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
- Exceptional office experience with catered meals, events, and comfortable workspaces.
About the Company
- Our mission is to democratize finance for all.
- We are building an elite team, applying frontier technologies to the world’s biggest financial problems.
- Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers.
- We’re a high-performing, fast-moving team with ethics at the center of everything we do.
Equal Opportunity
- Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws.
- Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best.