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About the Role

The Scheduling Coordinator provides scheduling support for physicians, advanced practice providers, lab, and diagnostic imaging appointments within the Heart Center. This role is crucial for ensuring efficient patient flow and accurate record management in both clinic and hospital settings.

Responsibilities

Schedules cardiac inpatient and outpatient cardiac diagnostic imaging and cardiac specific appointments.
Works closely with the prior authorization team to ensure authorizations are obtained prior to appointments.
Schedules all clinic patients, obtains all records, and confirms chart completion prior to the patient’s clinic appointment.
Coordinates the retrieval of outside imaging and/or records needed for clinic patients.
Facilitates clinic flow, making phone calls, scheduling last-minute tests, and assisting providers.
Supports the design and implementation of solutions for identified trends or problem areas.
Collaborates with other departments to streamline patient pre-procedure schedules.
Ensures medical records are compliant with HIPPA, Federal/State regulations, and corporate compliance standards.
Completes booking sheets for outpatient procedures and faxes/emails/scans them to the cardiac catheterization lab.
Reconciles incoming correspondence and medical records with charts, scanning all documentation according to workflow and office protocols.
Complies with all Nuvance Health, HVCP, and affiliate policies and applicable laws and regulations.
Maintains contemporary professional knowledge and education.
Demonstrates regular, reliable, and predictable attendance.
Performs other duties as required.

Requirements

Minimum of two (2) years’ experience in a medical office administrative role.
Minimum of one (1) year EMR Products/Solutions experience.
Knowledge of medical records/HIPPA requirements.
Knowledge of insurance carrier requirements.
Knowledge of EMR systems.
Knowledge of MS Excel, Word, Outlook, and other desktop software programs.
Strong communication skills.
Strong interpersonal relationship skills.
Strong patient empathy skills.
Excellent Customer Service skills.

Skills

EMR Products/Solutions
MS Excel
MS Word
MS Outlook
Desktop software programs
Communication
Interpersonal relationships
Patient empathy
Customer Service

Location

New Windsor, NY

Work Type

Full Time
40 hours per week
variable 8 hour shifts between 7:00am - 5:00pm
Monday - Friday

Experience Level

Minimum of two (2) years’ experience in a medical office administrative role
Minimum of one (1) year EMR Products/Solutions experience

Education Level

High School degree or equivalent

Salary/Compensations

$22.70 - $33.48 hourly (Pay per years of relative experience)

About the Company

Northwell is the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians.
Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities.
Northwell is New York State’s largest private employer with over 104,000 employees — including members of Northwell Health Physician Partners — who are working to change health care for the better.