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About the Role
Lead by example by delivering personalized beauty consultations and expert product recommendations. Educate customers and team members on professional hair care products, trends, and routines. Drive sales performance by supporting store goals, promoting new launches, and maintaining merchandising standards. Support daily salon operations, including opening and closing duties, acting as a key holder when required. Mentor and support Beauty Sales Consultants by sharing knowledge, coaching in the moment, and fostering positive energy.
Responsibilities
- Deliver personalized beauty consultations and expert product recommendations.
- Educate customers and team members on professional hair care products, trends, and routines.
- Drive sales performance by supporting store goals, promoting new launches, and maintaining merchandising standards.
- Support daily salon operations, including opening and closing duties.
- Act as a key holder when required.
- Mentor and support Beauty Sales Consultants by sharing knowledge, coaching in the moment, and fostering positive energy.
Requirements
- At least 1 year of retail experience
- Passion for beauty and delivering exceptional customer experiences
- Strong communication, organization, and time-management skills
- Ability to multitask in a fast-paced environment
- Reliable, accountable, and solution-oriented mindset
- Comfortable using POS systems and basic computer programs
- Flexible availability, including evenings and weekends
- Previous experience as a Keyholder in a retail environment is a bonus.
Skills
- Communication
- Organization
- Time-management
- Multitasking
- POS systems
- Basic computer programs
Location
- Fairview Mall, North York
Work Type
- Full-time
Experience Level
- Senior
- 1 year of retail experience
Salary/Compensations
- Starting from $17.60 per hour
Benefits
- Product and salon service discounts
- Sales incentives
- Medical and dental benefits (where applicable)
- FREE in-salon, regional, and national education opportunities
About the Company
- At Chatters, beauty is more than what we do, it’s how we connect, create, and build confidence every day. From professional hair services to must-have beauty products, we bring passion and expertise together to create inspiring spaces where customers feel welcome, empowered, and excited to explore their personal style.
Equal Opportunity
- Chatters prioritizes diversity, equity, and inclusion because we know it makes our company a better place to work and shop. We are committed to creating accessible environments for our team members, candidates, and customers. Requests for accommodation due to a disability — visible or invisible, temporary or permanent — can be made at any stage of application and employment. We encourage candidates to share their needs so we can provide equitable opportunities.