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About the Role

The American Red Cross is the world's largest humanitarian network. Joining us means touching millions of lives annually and experiencing the best of the human spirit. We offer a purposeful career path with mentors who empower your growth, competitive compensation and benefits, and a community that respects your individuality.

Responsibilities

Serve as subject matter expert for Pediatric Healthcare and EMS educational programs.
Support content development by reviewing and editing technical texts throughout the product development cycle.
Ensure accuracy and relevancy of Training Services program content.
Assist with continuing education accreditation for Training Services.
Review, approve, and quality monitor continuing education accredited programs.
Serve as an internal and external Red Cross medical SME/liaison.
Oversee and serve as subject matter expert regarding technical/medical content for Training Services programs and curricula.
Ensure developed content complies with guidance from the Scientific Advisory Council and other relevant standard-setting groups.
Direct and create scientific and medical content, write and review scripts, and provide applicable editing of created program materials.
Provide on-site subject matter expertise during the development of program materials, including photo and video shoots and production.
Analyze technical literature, write descriptive copy, and verify documentation.
Coordinate the production and distribution of material.
Review content during the production phase, including media assets, rough cut videos, programmed online course material, and print pages.
Coordinate with internal cross-functional teams to meet target launch dates.
Assist with the daily operations of the continuing education group, including obtaining and maintaining accreditation, oversight of accredited programs, quality assurance, and feedback for accredited programs.
Provide responses as needed for questions from staff, instructors, students, and training centers.
Provide education to staff, instructors, and instructor trainers.
Serve as speaker at professional organization meetings and trade shows as requested.
Serve as internal and external liaison based on the need for scientific and medical expertise.
Assist the Director, Healthcare Programs and Senior Director, Science and Education with support of the Scientific Advisory Council and as external liaisons.
Perform other business duties or tasks as assigned by Training Services leaders.

Requirements

Bachelor's degree required.
Minimum 7 years of related experience or equivalent combination of education and related experience required.
Masters or Doctoral degree preferred.
Nursing experience required.
Active RN License preferred.
Specialty clinical certification preferred.
Experience and education in instructional systems design or education may be required.
Excellent command of the English language in both spoken and written forms.
Strong writing skills with a clear concise style and excellent grammar, punctuation, and spelling.
Ability to work with templates using an electronic content management system.
Proven ability to present information to groups of various sizes.
Evidence of speaking or teaching experience in a healthcare education environment.
Proficient in content medical editing and subject matter expertise, portfolio management, and vendor/contractor management in publishing or a related field.
Ability to demonstrate, evaluate, and remediate specialty area knowledge to the Red Cross standard.
Proficient with Microsoft Office Suite or applicable software applications.
Ability to work on a team.
Ability to travel 20-30%.
Regularly required to sit; use hands to handle or feel; and talk or hear.
Frequently required to reach with hands and arms.
Occasionally required to stand; walk and stoop, kneel, crouch, or crawl.
Must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds.
Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Ability to work in a small cubicle and sit at a computer terminal for an extended period of time.
Demonstrated expertise in pediatric and neonatal healthcare.
Current, active licensure as a Registered Nurse (RN), Nurse Practitioner (NP), Physician Assistant (PA), or Physician (MD/DO) with applicable board certification.
Specialty clinical certification in a relevant area preferred.
Strong ability to provide clinical guidance and collaborate with multidisciplinary healthcare teams.

Skills

Content development
Reviewing technical texts
Editing technical texts
Content accuracy and relevancy
Continuing education accreditation
Quality monitoring
Medical subject matter expertise
Liaison
Scientific and medical content creation
Script writing and review
Program material editing
On-site subject matter expertise
Photo and video shoot support
Production support
Technical literature analysis
Descriptive copy writing
Documentation verification
Material production and distribution coordination
Media asset review
Rough cut video review
Online course material review
Print page review
Cross-functional team coordination
Continuing education operations
Accreditation maintenance
Program oversight
Quality assurance
Feedback provision
Staff, instructor, and student support
Instructor and instructor trainer education
Public speaking
Trade show presentation
Internal and external liaison
Scientific Advisory Council support
Instructional systems design
English language proficiency (spoken and written)
Writing skills
Grammar, punctuation, and spelling proficiency
Template utilization
Electronic content management systems
Presentation skills
Healthcare education teaching
Content medical editing
Portfolio management
Vendor/contractor management
Specialty area knowledge evaluation and remediation
Microsoft Office Suite proficiency
Teamwork
Clinical guidance
Multidisciplinary healthcare team collaboration

Work Type

Full-time

Experience Level

Senior Manager
Minimum 7 years of related experience

Education Level

Bachelor's degree
Masters or Doctoral degree preferred

Salary/Compensations

$96,624-$128,832

Benefits

Medical, Dental, Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting at 15 days a year
Holidays: 11 paid holidays (six core, five floating)
401K with up to 6% match
Paid Family Leave
Employee Assistance
Disability and Insurance: Short + Long Term
Service Awards and recognition

About the Company

The American Red Cross is the world's largest humanitarian network.
We are a mission-based organization.
The American Red Cross is an EONS partner.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.