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About the Role
The Sales Solutions Architect is a quota-influencing, customer-facing, techno-functional role responsible for understanding customer challenges, designing AI-driven agentic workflows, and supporting the sales cycle with compelling solution narratives, demos, and value-engineering activities. This role is critical to driving deal velocity, solution quality, and customer confidence in KAYA's platform, offering a front-row seat to how leading enterprises are operationalizing agentic AI.
Responsibilities
- Deliver high-quality solution designs that help convert pipeline into closed-won deals, while enabling sharp qualification and disqualification.
- Accelerate sales cycles through strong architecture, discovery, and demo execution.
- Maintain excellence in solution documentation, knowledge management, and asset reusability across the team.
- Support scalable delivery models for a growing customer base, in partnership with Delivery and Product teams.
- Contribute to overall pipeline health and revenue targets through measurable influence on deal velocity and win rates.
- Lead deep-dive discovery sessions to understand business processes, systems landscapes, and operational pain points.
- Analyze current-state workflows across the in-focus business area(s), including data flows, handoffs, decision points, and exception paths.
- Translate customer challenges into agentic workflow opportunities aligned with customer KPIs and measurable business outcomes.
- Design future-state agentic workflow solutions, including AI-driven tasks, agent orchestrations, integrations, and human-in-the-loop checkpoints.
- Create workflow maps, solution architecture diagrams, data-flow diagrams, and demo flows tailored to each customer's environment.
- Partner with Product and Engineering on technical feasibility, integration design, and delivery-effort estimation.
- Assess and recommend appropriate AI/LLM models, agent frameworks, and orchestration patterns for each use case, balancing performance, cost, latency, and governance requirements.
- Work directly with Business Development Managers throughout the sales process, from qualification through close.
- Build tailored demos, interactive prototypes, and proofs of concept that bring agentic workflows to life for prospective customers.
- Articulate ROI, cost savings, cycle-time reductions, and broader value realization through structured value-engineering frameworks and business cases.
- Support RFPs/RFIs, security and compliance reviews, technical evaluations, and competitive positioning.
- Lead workshops, whiteboard sessions, and executive briefings that build conviction in agentic AI as a strategic capability.
- Serve as a credible, trusted advisor on applied AI, agentic workflows, responsible AI practices, and enterprise AI governance.
- Educate customers on scaling agentic solutions across their enterprise, from first use case to platform-wide adoption.
- Represent KAYA at industry events, webinars, and customer roundtables as a subject-matter expert.
- Document standard workflows, reference architectures, and reusable assets (demo scripts, solution templates, ROI models).
- Provide structured feedback to Product on market requirements, competitive gaps, and emerging customer needs.
- Enable smooth and successful platform deployment through meaningful expectation management and contextual knowledge transfer to Forward-Facing Developers.
- Engage with designated GTM and/or Delivery Partners to enable pursuits and platform deployment.
- Support onboarding and training of new GTM team members on KAYA's platform, positioning, and discovery methodology.
Requirements
- 5–10+ years of enterprise pre-sales experience in the UK and/or EMEA, with a consistent track record of new-logo acquisition in complex, multi-stakeholder deals.
- Experience solutioning enterprise technology platforms — AI/ML, data, automation, workflow, or enterprise SaaS — into large organizations.
- Industry familiarity in at least one of: Financial Services / BFS, Insurance, Healthcare and Life Sciences, Automotive, Energy & Utilities, Telecoms, or Media.
- Comfort selling platforms and capabilities, not just products — able to explain agentic AI concepts including autonomous workflows, human-in-the-loop orchestration, and governed execution in a way that resonates with both technical and business buyers.
- Strong discovery and qualification discipline — MEDDICC or MEDDPICC methodology preferred.
- Authorized to work in the UK without sponsorship.
Skills
- AI/ML
- Data
- Automation
- Workflow
- Enterprise SaaS
- Agentic AI
- Autonomous workflows
- Human-in-the-loop orchestration
- Governed execution
- MEDDICC
- MEDDPICC
Location
- UK
- EMEA
Work Type
- Customer-facing
- Pre-sales
Experience Level
- 5-10+ years
About the Company
- KAYA's platform