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About the Role
The Assistant Property Manager assists with the management of their assigned affordable housing property, performing tasks such as inspecting/showing apartments, performing property inspections, leasing and continued occupancy functions, and rent collection.
Responsibilities
- Provide prompt, efficient, and courteous responses to resident requests and inquiries.
- Inspect and show apartments to prospective residents; facilitate the application and move-in process.
- Complete administrative tasks to ensure timely lease renewals and maintain organized electronic resident files.
- Accurately calculate residents' household income to determine appropriate rent payments in accordance with program standards.
- Support the Property Manager in maintaining strict compliance with state and federal regulations, specifically Project-Based Rental Assistance (PBRA) and Low-Income Housing Tax Credit (LIHTC) requirements.
- Oversee rent collection and process lease renewals to ensure the financial health of the property.
- Perform regular property and unit inspections to ensure high standards of safety and maintenance.
- Support the Property Manager in all operational tasks to ensure the property meets high-performance benchmarks.
Requirements
- High school education or G.E.D. and one-year related experience or training; or equivalent combination of education and experience.
- Working knowledge of Microsoft Office Word, Excel, and Google platform.
- Housing Management certification within one year of hire (training provided).
- Compassionate and professional customer service skills, especially when working with diverse populations, including individuals with disabilities and those experiencing homelessness.
- Some college hours in business, public administration, or social sciences from an accredited community college or university; twelve months related experience or training; or equivalent combination of education and experience.
- Experience in property management.
- Experience working with YARDI property management software.
- Bilingual in Spanish, Arabic or Vietnamese or Sign Language.
- A Criminal Background Check including a sex offender registry check.
- A Driving Record, Texas Driver's License, and a Physical/Drug Screening will be required upon offer of employment.
Skills
- Microsoft Office Word
- Microsoft Office Excel
- Google platform
- YARDI property management software
- Spanish
- Arabic
- Vietnamese
- Sign Language
Location
- Austin, Texas
Work Type
- Full-time
Experience Level
- 1 year related experience or training
- 12 months related experience or training
Education Level
- High school education or G.E.D.
- Some college hours in business, public administration, or social sciences
Salary/Compensations
- $23.28/hour
Benefits
- Paid sick leave, annual leave, birthday leave & federal holidays
- 100% of employee health insurance premiums paid by the agency
- Supplemental health, dental, vision, and life insurance options for employees and family
- Employee Assistance Program
About the Company
- Established in 1937, Austin Housing Authority (AHA) is a national leader in providing safe, healthy and affordable housing options for the Austin community.
- AHA's mission is to cultivate sustainable affordable housing communities and partnerships that inspire self-reliance, growth and optimism.
- PAMI is a high-performing affordable housing that provides safe, healthy and affordable housing options for the Austin community.
- Our mission is to cultivate sustainable affordable housing communities and partnerships that inspire self-reliance, growth and optimism.
Equal Opportunity
- EQUAL OPPORTUNITY EMPLOYER