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About the Role
This role owns strategic partnership implementation for Apple Messenger for Business, working directly with partner engineering and product teams from build to launch. You will serve as the client's main point of contact for Apple's platform registration, UX approval, and review process. This role requires a deep understanding of our API, platform requirements, and agentic experience design.
Responsibilities
- Manage each partner's build from kickoff through launch, guiding their engineering and product teams as the expert on the implementation process.
- Oversee Apple's registration and review process end-to-end, including submissions, requirements, responses, and resubmissions.
- Balance multiple partner approvals simultaneously across the entire implementation pipeline, keeping internal and external teams organized and on-track to launch timelines.
- Coordinate with internal and external stakeholders from Engineering, Design, and Marketing.
- Build upon and improve the existing implementation process.
- Document processes to ensure each implementation runs faster than the last.
Requirements
- Hands-on experience with APIs and developer-facing products.
- Technical depth to lead a partner's engineering team through build and implementation.
- Practical work with AI agents and workflow design and/or implementation.
- Experience in technical product implementation from start to finish, as the main point of contact responsible for success.
- An eye for detail and a gut instinct for what makes an experience the best.
- A mindset toward always moving things forward.
Skills
- API implementation
- Developer-facing products
- AI agents
- Workflow design
- Technical product implementation
- Conversational platforms
- Messaging platforms
- Certification processes
- Compliance processes
- Platform review processes
- Conversation design
- UX design
- Product management
Location
- Birmingham, AL
- San Francisco, CA
Work Type
- Full time
- In office
Salary/Compensations
- San Francisco: $85K base + $30K annual bonus potential
- Birmingham: $75K base + $30K annual bonus potential
Benefits
- Health/Dental/Vision insurance
- Flexible PTO
- 401(k)
- Wellness stipend
- Book stipend
- Professional development opportunities
- Direct access to leadership
About the Company
- Linq builds the infrastructure that lets businesses talk to customers through AI on channels like iMessage, RCS, SMS, and voice.
- We are a small team that ships code every day and are just getting started.