Grocery Associate Team Leader (Assistant Department Manager)
Whole Foods Market · Lake Grove, NY, US
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About the Role
Assists the Team Leader in daily operations, including profitability, expense control, buying, merchandising, labor, and regulatory compliance. Leads and develops Team Members while maintaining a positive company image through excellent customer service.
Responsibilities
- Develops and maintains creative store layout and product merchandising.
- Works with Team Leader to achieve sales, purchasing, and labor targets.
- Assists Team Leader in analysis of sales, reports, and labor.
- Demonstrates advanced product knowledge and develops/maintains awareness of new products.
- Maintains good vendor relationships, develops new vendor relations, and ensures proper paperwork submission.
- Works with Team Leader to resolve team concerns or issues.
- Functions as point person and departmental person in charge in absence of Team Leader.
- Sets and achieves the highest standards of retail execution.
- Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
- Maintains awareness of customer flows and needs, directs Team Members to satisfy customers, and responds promptly to customer needs.
- Selects, trains, develops, mentors, motivates, and counsels Team Members to sustain a high-performance team and minimize turnover.
- Provides timely, thorough, and thoughtful performance evaluations.
- Consistently communicates and models WFM vision and goals.
Requirements
- Must be able to lift 50 pounds.
- In an 8-hour work day: standing/walking 6-8 hours.
- Requires single grasping, fine manipulation, pushing, and pulling.
- Requires bending, twisting, squatting, and reaching.
- Exposure to FDA approved cleaning chemicals.
- Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.
- Ability to work in a wet and cold environment.
- Ability to work a flexible schedule including nights, weekends, and holidays.
- Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.
Skills
- High energy, enthusiastic, and displays an affinity for our products, core values, and company philosophy.
- Growth mindset towards greater responsibility and ownership.
- Desire to coach and mentor others for growth.
- Excellent interpersonal, motivational, team building, and customer relationship skills.
- Capable of teaching others in a positive and constructive manner.
- Product knowledge.
- Advanced knowledge of regulatory and safety policies and procedures.
- Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
- Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
- Proficiency with email, Microsoft Office, and operations-related applications.
Work Type
- Full-time
- Part-Time
Experience Level
- 18+ months retail Team Member experience
- 6+ months of supervisory experience
Salary/Compensations
- $21.55-$35.00 Hourly
Benefits
- Store discount
- Paid time off
- Financial wellness
- Health & wellness support programs
- Access to other Team Member perks
About the Company
- Whole Foods Market is committed to providing a fair and equal employment opportunity for all.
Equal Opportunity
- Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
- Whole Foods Market provides a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic.