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About the Role
UNIQLO is seeking an experienced HR Business Partner to join the UK HR team in London. This role partners with Store Operations and HR functions to deliver people strategies supporting store networks and business growth. It's an opportunity for a commercially minded HR generalist to balance strategic initiatives with hands-on operational support, building relationships with managers and providing guidance across the employee lifecycle.
Responsibilities
- Provide expert advice on employee relations matters including disciplinaries, grievances, performance management, absence management and investigations.
- Coach and support store leaders to ensure fair, consistent and legally compliant people practices.
- Partner with business leaders to drive employee engagement, retention and organisational effectiveness.
- Support the delivery of strategic people initiatives across the employee lifecycle.
- Lead and support initiatives resulting from employee engagement surveys.
- Drive continuous improvement of HR processes, tools and ways of working.
- Support organisational change and digital transformation projects.
- Develop strategies to improve employee engagement, wellbeing and workplace culture.
- Partner with Learning & Development to strengthen leadership capability and talent development.
- Support succession planning and workforce planning initiatives.
- Collaborate with Talent Acquisition on recruitment projects, including new store openings and the UMC graduate programme.
- Coach managers on recruitment processes and hiring best practices.
- Use people data and insights to inform business decisions and drive improvements.
- Support governance and compliance across HR processes, policies and employee data.
- Contribute to compensation and benefits reviews and market benchmarking.
- Continuously evaluate and improve HR processes and systems.
Requirements
- Significant HR Business Partner or generalist HR experience within a fast-paced retail or customer-focused environment.
- Strong employee relations knowledge and experience managing complex casework.
- Demonstrated ability to influence, coach and build credibility with stakeholders at all levels.
- Experience leading change initiatives and driving organisational improvement.
- Commercial mindset with a clear understanding of how HR supports business performance.
- A strong relationship builder who quickly gains trust and credibility.
- Comfortable operating strategically while remaining hands-on and solution-focused.
- Organised and able to manage multiple priorities in a fast-paced environment.
- Passionate about people, talent development and continuous improvement.
- Adaptable and confident working within diverse and multicultural teams.
- Positive, resilient and aligned with UNIQLO's values and culture.
Skills
- CIPD qualification or degree in HR, Business, Psychology, Behavioural Science or a related field.
Location
- London
- Visiting stores across your region
Work Type
- Hybrid working pattern: one day per week in office, two days working from home, two days visiting stores
- Hybrid
Education Level
- CIPD qualification or degree in HR, Business, Psychology, Behavioural Science or a related field.
Benefits
- 26 days holiday + 8 bank holiday
- 30% staff Discount
- Employee Assistance Programme
- Private Pension Scheme
- Performance-based bonus scheme
- Social events throughout the year
- Seasonal sample sales
- Volunteer Day – twice a year
- Prime location near Piccadilly and Oxford Street stations with easy access to shops, restaurants
- Commitment to Inclusion and Data Protection
- UNIQLO is proud to be a Living Wage Foundation-accredited employer, committed to paying all our UK employees a real Living Wage.
About the Company
- UNIQLO is a leading brand of the Fast Retailing Group, one of the largest apparel retailers in the world.
- UNIQLO respects the individuality and lifestyle of all customers and takes pride in creating high quality, long-lasting, innovative clothing at an affordable price.
Equal Opportunity
- UNIQLO is an inclusive employer, and welcomes applications from all backgrounds regardless of age, race, gender, sexual orientation, disability or other characteristics.