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About the Role

As a Commercial Casualty Litigation Adjuster, you will be assigned as the owning adjuster when injury exposures are identified. Claims will include catastrophic injuries, fatalities, and litigation. In this role, you will be responsible for the management of the claim through conclusion, including trial, of litigated claims. You will provide input and direction to defense counsel and be responsible for ultimate resolution through providing settlement authority and participating in negotiations with limited oversight. You will also be responsible for effective management of defense costs and indemnity. May handle first party non-liability-based injury claim (Medical Payment, PIP, Inland Marine, auto physical damage).

Responsibilities

Assigned as owning adjuster when injury exposure is identified.
Handles complex 1st and 3rd party auto liability cases involving injury, including complexity litigated cases with defense attorney involvement.
May handle 1st party medical payment and PIP claims.
Responsible for managing, investigating, and negotiating claims, including collaborating with defense counsel to identify strategy for negotiations.
Provides input as the face of the organization via phone or in attendance on video or in-person at mediations and settlement conferences for litigation claims.
Interacts directly with defense counsel providing direction, authority for resolution (i.e., settle or go to trial) and ensures appropriate outcome in balancing defense costs and indemnity on litigation claims.
Making coverage determinations and advising customers as to proper course of action related to coverage issues.
Conducting investigative work of a complex nature (interviewing witnesses; obtaining and analyzing evidence, including medical records; deciding whether an independent medical examination is warranted; etc.).
Direct defense counsel in non-litigated or litigated claims.
May require appearing at and representing the insureds at arbitrations and trials.
May require testimony in a deposition setting.
Evaluate defense counsel fees and cost for reasonableness and resolve.
Evaluating potential for subrogation and initiating initial notice of subrogation request.
Making final decisions to settle within settlement authority, without supervisory approval, and developing negotiating strategies.
Presenting cases in Committee setting when seeking above settlement authority level; thereafter, independently negotiating and settling the claim.
Will develop and present executive summaries on individual claims to external clients and internal executives in a virtual setting to gain alignment with client on next steps, and settlements.
Handles most commercial product types including but not limited to auto, fleet, last mile delivery, and trucking.
Will handle claims in most geographic venues.
Handles claims involving any vehicle types that may include, but is not limited to auto, motorcycles, scooters, recreational vehicles, trucks, and remote-controlled delivery vehicles.
Understands and handles claims in line with any applicable insurance program agreements, claim service level agreements.
Plays a direct role in the development of other adjusters through mentorship, training, and coaching.
Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.).
Lives into cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.).
Travels as needed for role, including divisional / team meetings and other in-person meetings.
Fulfills business needs, which may include investing extra time, helping other teams, etc.

Requirements

6+ years of claims experience.
3+ years of experience in a Casualty claims role within P&C insurance industry with a minimum of 1 year in a Sr. Casualty role or equivalent Complex Casualty / Litigation experience.
Must hold an Adjuster licensed for all applicable states or obtain license(s) within 90 days of filling position as a condition of employment.
Applicants must have authorization to work indefinitely in the US.
Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Skills

Proficiency or ability to obtain proficiency in the handling of minor, moderate and complex litigated claims.

Location

Colorado - Home Teleworkers
Alabama - Home Teleworkers
Arizona - Home Teleworkers
Arkansas - Home Teleworkers
California - Home Teleworkers
Connecticut - Home Teleworkers
Delaware - Home Teleworker
District of Columbia - Home Teleworkers
Florida - Home Teleworkers
Georgia - Home Teleworkers
Idaho - Home Teleworkers
Illinois - Home Teleworkers
Indiana - Home Teleworkers
Iowa - Home Teleworkers
Kansas - Home Teleworker
Kentucky - Home Teleworkers
Louisiana - Home Teleworkers
Maine Home Teleworkers
Maryland - Home Teleworkers
Massachusetts - Home Teleworkers
Michigan - Home Teleworkers
Minnesota - Home Teleworkers
Mississippi - Home Teleworker
Missouri - Home Teleworker
Montana - Home Teleworkers
Remote anywhere in the United States with the following exceptions: Hawaii and Alaska.

Work Type

Remote

Experience Level

6+ years of claims experience
3+ years of experience in a Casualty claims role
1 year in a Sr. Casualty role or equivalent Complex Casualty / Litigation experience
6+ years of Casualty claims adjusters experience
3+ years of experience in a Commercial claims role

Education Level

BA/BS in business, insurance or related area, or equivalent combination of education and experience.

Salary/Compensations

The starting pay range for this position across all the states we hire in is $80,865.00-$107,900.00.
Colorado Specific Job Range :$80,865.00 - $99,050.00
Opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 10% of eligible pay.

Benefits

Total compensation package
Annual bonus eligibility for most roles
401(k) with a company match

About the Company

We’re Mobilitas, created by CSAA Insurance Group, we serve the unique needs of the modern mobility sector.
We specialize in tailored solutions for today’s evolving transportation landscape, helping our partners manage risk, move quickly and deliver exceptional experiences.
We’re looking for motivated, innovative individuals who think big, move fast and want to help shape the future of mobility.
At Mobilitas, we are a mission-driven organization proudly committed to empowering our members, our employees, and our communities to thrive.
We believe in growth for everyone. Here at Mobilitas, leaders and mentors partner with employees to align interests, unlock development opportunities, and support long‑term success.
We embrace a remote-first culture through our Flexible Workplace.
An inclusive and welcoming workplace is the cornerstone of our success. By fostering an environment where people feel valued and heard, we deepen our ability to understand and meet the unique needs of our members. This strengthens innovation and enhances our products and services, giving us a competitive edge in the market.
As climate change leads to more frequent and severe weather events, we are taking bold action to build more resilient communities and reduce our environmental impact.

Equal Opportunity

Mobilitas is committed to providing reasonable accommodations to qualified applicants and employees with disabilities or other limitations.
Mobilitas is an equal opportunity employer.