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About the Role
Broadridge provides an opportunity to work closely with banks and larger financial institutions at the heart of front-office capital-markets activity. As Senior Account Manager, you will play a central role in developing trusted, long-term relationships with key clients and ensuring that Broadridge remains closely aligned with their evolving priorities.
Responsibilities
- Own and develop strategic relationships with banks and larger institutional clients.
- Build a detailed understanding of each client's business priorities, operating context, and front-office requirements.
- Lead regular account engagement, including relationship reviews, opportunity discussions, and senior stakeholder meetings.
- Identify opportunities for account growth, broader solution adoption, and deeper client partnerships.
- Act as the voice of the client internally, coordinating with relevant teams to support client needs and commercial objectives.
- Maintain a clear account plan for each priority relationship, including stakeholder mapping, engagement objectives, and growth opportunities.
- Support the management of commercial discussions, renewals, and ongoing account activity.
- Monitor relevant market developments across equities, ETFs, and F&O to maintain credible and relevant client conversations.
- Contribute insight into market-making and RSP client needs to help strengthen Broadridge's client approach.
- Maintain accurate account records, opportunity tracking, and reporting.
Requirements
- Minimum 5 years' experience in senior account management, client relationship management, sales/ around 10 years in related commercial role within capital markets, financial technology, or a relevant front-office environment.
- Strong market knowledge across equities, ETFs, and futures and options (F&O).
- Practical understanding of market-making and RSP business areas.
- Experience working with banks and larger institutional clients.
- Ability to develop trusted relationships with senior business and technology stakeholders.
- Strong commercial awareness and the ability to identify and progress account-growth opportunities.
- Excellent communication, presentation, stakeholder-management, and organisational skills.
- Based in, or able to work from London.
Skills
- Equities
- ETFs
- Futures and Options (F&O)
- Market-making
- RSP environments
- Commercial focus
- Client empathy
- Market knowledge
- Account management
- Client relationship management
- Sales
- Capital markets
- Financial technology
- Front-office
- Communication
- Presentation
- Stakeholder management
- Organisational skills
Location
- London
Work Type
- Hybrid
Experience Level
- Senior
- 5+ years
- 10 years
About the Company
- At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.
- We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.
Equal Opportunity
- As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.