Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Wholesale Operations Assistant role.
Rezi rewrites your resume against Kurt Geiger's job description. Free.
Tailor your resume to this Wholesale Operations Assistant role.
Rezi rewrites your resume against Kurt Geiger's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Wholesale Operations Assistant posting at Kurt Geiger — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Wholesale Operations Assistant posting at Kurt Geiger — free, in seconds.
About the Role
This role supports the Wholesale Logistics team for the global Wholesale business, collaborating with Sales, Finance, and Warehouses to provide excellent customer service. The position is based in the London Head office, reporting to the Head of Logistics Wholesale & Franchise.
Responsibilities
- Support the Wholesale supply chain post PO creation by liaising with suppliers and freight forwarders to ensure smooth delivery of purchase orders into global warehouses.
- Maintain the seasonal tracker to monitor stock flow, sharing data with DCs and the internal Logistics team to plan for peak periods.
- Monitor stock delays or disruptions, inform customers in a timely manner, and minimize financial implications.
- Assist with daily, weekly, monthly, and seasonal reporting on inbound and outbound deliveries, including invoicing, cancellations, and forecast tracking.
- Play a proactive role in maintaining and creating reporting tools for the Wholesale team and the wider business.
- Plan DC intake and ensure customer delivery deadlines are met.
- Become familiar with outbound customer shipping requirements to create a seasonal information pack for DCs.
- Review stock upon DC receipt against POs, oversee allocation based on customer priority, and organize onward shipping.
- Liaise with DCs during peak shipping periods to ensure expedient turnaround of goods and timely processing of customer invoices.
- Provide first-class customer service for Wholesale customers regarding orders, shipping, returns, and cancellations.
- Support the Wholesale Logistics team to ensure best practice across the department.
- Coordinate stock returns and create credit notes as required with finance.
- Undertake general administration duties as required.
Requirements
- Previous experience in a similar role
- Accurate data provision
- Accurate and timely, proactive decision making within the remit of the role
- Timely and accurate maintenance of merchandise systems and data, following department protocol
- Improved customer service
- Effective communication
- Attention to detail
- Proactively handle multiple tasks simultaneously
- Managing own workload to meet department deadlines
Skills
- Customer service
- Data provision
- Decision making
- Merchandise systems
- Communication
- Attention to detail
- Multitasking
- Workload management
Location
- London Head office
Work Type
- Full-time
Experience Level
- Not specified
Education Level
- Not specified
Benefits
- Pension and life assurance
- Enviable discounts
- Gym Discounts
- Summer Hours - 2pm Friday finish
- Half Day, Pay Day Friday (once per month)
- RetailTrust support
About the Company
- Kurt Geiger is an inclusive, creative footwear and accessories brand powered by kindness.
- We empower our talent to be confident and true to themselves, the London way.
- London is our home, inspiring us with its energy, spirit, diversity, and creativity.
- For over fifty years, our in-house designers have created authentic, distinctive designs from our London headquarters.
- The rainbow is our signature, representing good energy and love for our community and individual style.
- We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism.
- We are an energetic fast-paced brand that embraces progress and strives for innovation.
- Hard work is rewarded with new opportunities at every level and kindness is celebrated.
- Our summer working hours accommodate a healthy work life balance.
- Wellbeing is important to our working culture, fostering a friendly environment and vibrant social community.
- The first Kurt Geiger store opened on London Bond street in 1963.
- Today, our brand has global appeal and is distributed in hundreds of cities worldwide.
- We operate over 70 stand-alone stores nationwide and in over 400 stores globally.
- Our retail partners include some of the world’s most famous department stores.