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About the Role
As a Lead Housekeeper at Hilton Canary Wharf, you will be responsible for ensuring the upkeep and cleanliness of the hotel, spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
- Supervise the housekeeping team: Train, schedule, and oversee team members to ensure cleanliness and quality standards in guest rooms
- Conduct room and area inspections: Perform routine checks of checkout rooms, spot inspections of occupied rooms, and review service areas, storage, and corridors to ensure cleanliness and maintenance standards are met
- Coordinate maintenance needs: Report and promptly follow up on any maintenance issues or facility concerns
- Oversee special projects: Schedule and supervise periodic deep cleaning and special housekeeping initiatives
- Manage inventory and equipment: Maintain stock levels and ensure proper maintenance of housekeeping equipment
- Delight our guests: Ensure excellent service, including VIP and special guest requests
Requirements
- A passion for spreading the light and warmth of Hospitality.
- Acting with Integrity and always doing the right thing.
- Inspiring others through Leadership.
- A belief that Teamwork drives the best outcomes.
- A sense of Ownership and accountability.
- A focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Location
- London
- Canary Wharf
Work Type
- Full-time
Salary/Compensations
- £14.42 per hour
Benefits
- Discounted hotel stays through our Go Hilton travel programme, with room rates as low as $40 USD per night at participating hotels worldwide.
- 50% off food and beverage at participating outlets.
- Free meals on duty.
- 28 days' holiday including bank holidays, increasing with service.
- Employee Stock Purchase Programme (ESPP) with a 15% discount on Hilton shares.
- Pension scheme.
- High street discounts through Perks at Work.
- Mental health resources through our Care for All hub, including free counselling and support through our Employee Assistance Programme (EAP).
- Crisis Concierge for practical support and emotional care during times of loss.
- Career development opportunities through learning and development programmes.
About the Company
- The Hilton London Canary Wharf is a modern, full-service hotel with 282 Guestrooms in the heart of London’s financial district.
- Consistently voted within the top 5 Hilton properties within the UK & Ireland.
- At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible.
- As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
- Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune.
- With our suite of world-class brands and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
- Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way.